Outbound Sales Team Manager

Date: 5 Nov 2025

Location:

Durban, KwaZulu Natal, ZA

Company: Sanlam Group

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

We are seeking a seasoned and strategic Insurance Sales Team Manager to lead a high-performing group of agents. If you’re passionate about developing talent, driving results, and maintaining a winning team culture—this is your opportunity to make an impact.

Minimum Qualification and Experience

Minimum Qualification

Grade 12/ Matric /NQF 4
RE5 Certificate
FAIS ( As per DOFA date)

Minimum Experience

Minimum 5 years’ experience as a Sales Team Manager in insurance
Minimum 3 years' experience in Short- term Insurance Industry

Requirements

Excellent knowledge of Sales and processes
Must be highly proficient in dealing with clients at all levels
Excellent administrative skills and knowledge of Microsoft Office
Proven Sales Track Record
Results oriented
Excellent communication and leadership skills
Good attendance record is essential
Must be reliable
Self-motivated and desire to excel
Analytical and organised
Problem solving skills and solution oriented
Flexibility
Ability to multi-task and attention to detail
Internal/External Customer focused
Active listening skills
Ability to work well with a team
Able to work long hours
Professional and organised

Responsibilities

Responsible for the execution of our daily and monthly targets
Performance appraisals for sales agents
Coaching of sales agents
Ensuring that all sales budgets were met
Motivation and guidance of all sales staff
Creating reports and submitting to management

Knowledge and Skills

Drive leads and service targets

Coaching, quality and compliance

Reporting and communication

Management of employees

Personal Attributes

Decision quality - Contributing independently

Interpersonal savvy - Contributing independently

Plans and aligns - Contributing independently

Directs work - Contributing independently

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society."