Sales Agent (Inbound)

Date: 7 Jan 2025

Location:

Johannesburg, Gauteng, ZA

Company: Sanlam Group

What will you do?

Responsible for contacting clients according to specified campaigns. May provide customers with essential and information regarding products and services. Predictive dialling may be used when contacting the client.. Provides quality service to external and internal customers by ensuring accuracy in recording of data.

Minimum Experience

2 Years of Call Centre Sales Experience

Minimum Qualification Required

Grade 12
Regulatory Exam
FAIS
Class of Business

Knowledge and Skills

Undertake Outbound Tele-Sales

Service inbound client queries, requests

Administration and processing

Quality, Compliance and Accreditation

Personal Attributes

Communicates effectively - Contributing dependently

Situational adaptability - Contributing dependently

Action orientated - Contributing dependently

Persuades - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependently

Collaborates - Contributing dependently

Cultivates innovation - Contributing dependently

Customer focus - Contributing independently

Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.