iRefer Sales Agent

Date: 9 Apr 2026

Location:

Johannesburg, Gauteng, ZA

Company: Sanlam Group

Who are we?

At Miway, our purpose is to enable people to live their way. We understand that life is not just about "things" but the
meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when
it's inspired by humans by you.
Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.
We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.
Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.

What will you do?

In this Sales role you will be upselling by persuading both exisiting and non-exisitng Miway clients to purchase our Value Added Products by optimizing each lead/call received. Maintaining a high productivity level daily & monthly by providing quality service to external and internal customers and ensuring accuracy in recording of data.

Minimum Qualification

• Grade 12 / Standard 10 / NQF 4
• RE5 Certificate (as per DOFA date)
• Short Term Insurance FAIS credits (as per DOFA date)

Minimum Experience

• 2 years of call centre sales experience
• Previous short term insurance exprience

Competencies Knowledge and Skills

• Obsessed with excellence
• Able to work in a team target setting
• Be resilient and able to work under pressure.
• Able to overcome objections easily
• Persuasion and negotiation skills
• Excellent English communication
• Great at timekeeping

Knowledge and Skills Personal Attributes

• Record keeping; filing and maintenance of databases
• Data Collection and processing of transactions
• Reporting and Administration
• Quality; compliance and accreditation
• Business Process
• Services knowledge

Personal Attributes

Communicates effectively - Contributing dependently

Situational adaptability - Contributing dependently

Action orientated - Contributing dependently

Persuades - Contributing dependently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing dependently

Collaborates - Contributing dependently

Cultivates innovation - Contributing dependently

Customer focus - Contributing independently

Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. DEADLINE TO APPLY: 16 April 2026

Our commitment to transformation

At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.