Atlassian Administrator

Date: 23 Apr 2026

Location:

Midrand, Gauteng, ZA

Company: Sanlam Group

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

As an Atlassian administrator, you will be directly responsible for the installation, configuration, and management of the MiWay Atlassian environment. Your expertise will contribute to the efficient functioning of our Agile teams.

What will make you successful in this role?

Minimum Qualification Required

• Grade 12 Senior Certificate
• Atlassian Certified Associate will be advantageous.

Minimum Experience

• 5+ years of relevant job experience in an enterprise environment using Confluence, Jira Service Management, Jira Software, Crucible, Bamboo and Bitbucket cloud-based products.
• 5+ Years if IT Support/Administration experience in an enterprise environment
• Must have experience with corporate infrastructure automation.
• Must be proficient in at least one or more scripting languages and experience with APIs and webhooks.
• Must have a broad understanding of agile software development practices.
• Must be proficient in both verbal and written communication in English.
• Must be proficient in extracting information from the Atlassian suite, and creating reports/dashboards that can be used to monitor and evaluate team performance.

Deliverables include, but will not be limited to

• Management of Atlassian tools on a day-to-day basis, including such tasks as user administration, access and permissions, workflow and space development, and general administrative tasks required by core users.
• Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins.
• Collaborate with stakeholders to understand business needs and perform all required efforts to design, build, and implement effective, scalable, and adaptable solutions to advance the business.
• Collaborate with stakeholders to understand business needs and to design and implement Jira Service Management across different departments within the business.
• Integrate Atlassian tools with other systems, eg GIT, CI/CD Pipelines etc.
• Automate repetitive tasks using scripting in the Atlassian environment.
• Assist users with Atlassian tool usage and provide training as required.

Competencies Required

• Organization and time-management
• Communication
• Problem-solving
• Teamwork
• Life-long learner
• Accountability

Knowledge and Skills

Operating system software and hardware and utility software

Software installations and upgrades

Business requirements

Security management and data recovery

Change control

Personal Attributes

Organisational savvy - Contributing through others

Manages complexity - Contributing through others

Plans and aligns - Contributing through others

Optimises work processes - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 30 April 2026.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.