Business Insurance Sales Team Leader

Date: 13 Mar 2026

Location:

Midrand, Gauteng, ZA

Company: Sanlam Group

Who are we?

Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Accountability, Attitude, Energy, Creativity, and Professionalism. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!

What will you do?

We are looking for full-time Commercial Sales Team Leader to join our team:

Up for a new challenge, feel you can make a difference? The Broker Department is looking for an enthusiastic individual who would like to fill the above-mentioned role. The successful candidate needs to be passionate about leading people, display professionalism in dealing with clients. The role responsibilities include managing a team of sales agents, ensuring sales targets are met, reporting on team performance, motivating and coaching the team.

Minimum Qualification Required

• Regulatory Exam (RE 5)
• FAIS credits
• Matric / NQF 4

Minimum Experience

• A minimum of 5 years’ sales call center experience
• A minimum of 5 years’ experience in the commercial insurance industry

Deliverables include, but will not be limited to

• Deliverables include, but will not be limited to
• To deliver on business strategies and key deliverables
• To ensure that the team adheres to compliance regulations
• To coach and mentor all team members to ensure high quality standards
• To analyse performance data and present findings to senior management
• Ensure team enablement to perform at optimal level
• Communicate effectively with your team, management and internal stakeholders
• Provide ongoing system and product support

Competencies Required

• Must be highly proficient in dealing with customers and staff at all levels
• Excellent administrative skills
• Ability to plan and manage time efficiently
• Results oriented
• Excellent leadership skills
• Self-disciplined and ability to work under pressure
• Analytical and organised
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and attention to detail
• Professional and organised
• Excel and PowerPoint proficient

Knowledge and Skills

Drive leads and service targets

Coaching, quality and compliance

Reporting and communication

Management of employees

Personal Attributes

Decision quality - Contributing independently

Interpersonal savvy - Contributing independently

Plans and aligns - Contributing independently

Directs work - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. DEADLINE TO APPLY: 20 March 2026

Our commitment to transformation

At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.