Client Services Intern

Date: 13 Mar 2026

Location:

Midrand, Gauteng, ZA

Company: Sanlam Group

Who are we?

At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.

Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.

We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.

Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

About the Role

Location:Samrand - Kosmosdal
Department: Client Services
Internship duration: 12 months
Renumeration: Stipend

What you will do
Under direct supervision, performs routine clerical support for functional groups such as copying, distributing mail, performing simple calculations and maintaining records and files following standard procedures with all work certified or checked.

Minimum Requirements

Minimum Qualification Required

Grade 12/Standard 10/NQF 4
1 year certificate/Diploma up to NQF level 6

Minimum Experience

No experience required

Competencies Required

Computer literacy

Minimum Internship criteria

Must be between the ages of 18 and 35
Must be South African Citizens
Must be unemployed (Interns must have less than 6 months previous employment for consideration)
Should not have been on an internship with INSETA before
Must have a completed relevant qualification a degree or diploma

Deliverables include, but will not be limited to

Quality orientated and organized
Self-disciplined and Self-motivated
Analytical and desire to excel
Active listening skills
Problem-solving skills and solution-oriented
Excellent administrative skills
Good communication skills (verbal & and written)
Able to work flexible hours
Customer focused
Results and Target driven
Teamwork and Professionalism
Flexibility
Ability to multi-task and cope with pressure
Excellent attendance record

Knowledge and Skills

Customer Service

Team Support

Administration

Quality, compliance and accreditation

Personal Attributes

Communicates effectively - Contributing dependently

Decision quality - Contributing dependently

Action orientated - Contributing dependently

Optimises work processes - Contributing dependently

Core Competencies

Cultivates innovation - Contributing dependently

Customer focus - Contributing dependently

Collaborates - Contributing dependently

Being resilient - Contributing dependently

Drives results - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.