Organisational Development Specialist

About the MiWay Learning and Development team

The MiWay Learning and Development team is driven by the desire to continuously provide world class development opportunities that enhance knowledge, develop skills, and enrich the organisation by making accessible an array of programmes in support of the organisation’s commitment to employee continuous development and growth.

About the role

MiWay is seeking an innovative and results-oriented Organisational Development Specialist to join our dynamic team.

In this role, you will play a crucial part in shaping the future of our organisation by:

Driving Operational Excellence: 

• Enhancing operational efficiency through the implementation of planned change initiatives.

Fostering Talent Development: 

• Developing and implementing effective learning and development programmes, leveraging learning technologies and engaging learning communications.
• Ensuring talent development aligns with business objectives.

Strategic Talent Management: 

• Conducting comprehensive organisational assessments to identify current and future talent needs.
• Designing, planning, and implementing impactful learning interventions (both in-class and online).
• Developing and managing learning communication strategies and processes.
• Identifying and implementing appropriate learning technologies.

Leadership Development: 

• Supporting leadership development initiatives.

Data Analysis and Insights: 

• Analysing data to identify trends, measure program effectiveness, and make data-driven recommendations.

Collaboration and Stakeholder Management: 

• Collaborating effectively with various departments across the organisation.

Change Management: 

• Facilitating and supporting organisational change initiatives.

Role Responsibilities

•    Conducting organisational assessments to identify areas where the organisation could improve its performance, culture, or structure.
•    Developing and implementing training programmes to enhance employee skills and knowledge.
•    Facilitating change management efforts, including communications and training.
•    Designing and implementing performance management programmes to ensure that employees are meeting performance standards and goals.
•    Coaching managers and employees on leadership and teamwork.
•    Analysing data and creating reports to identify trends and opportunities for improvement.
•    Collaborating with other departments to ensure that the organisation is aligned with its mission and goals.
•    Promote a culture of continuous improvement within the organisation and help it adapt to changes in the market and industry.
•    Writing clear, measurable, and achievable learning objectives. 
•    Selecting and applying appropriate instructional methods (e.g., classroom, online, blended learning, simulations, case studies).
•    Designing and developing engaging and effective learning materials (e.g., presentations, workbooks, eLearning modules, videos).
•    Designing and implementing formative and summative assessments to measure learning outcomes and program effectiveness.
•    Proficient in utilising learning technologies (e.g., LMS, authoring tools, video conferencing, virtual classrooms). 
•    Designing inclusive learning experiences that accommodate diverse learning styles and needs.

Key responsibilities

• Assessing the development needs of all operational, business, and functional units, as well as evaluating and overseeing the implementation of organisational development strategies and processes.
• Leading the design, development and implementation of programmes, policies and strategies customised to fulfil organisational development needs and achieve programme objectives.
• Measuring the achievement of established goals. 
• Supporting individual development plans for executives and emerging leaders. 
• Offering comprehensive consultation services to employees at all levels around policies, procedures, conflict resolution, problem-solving, compliance, and litigation prevention.
• Consulting with management on performance, organisational and leadership matters. 
• Managing performance reviews and feedback programmes and coaching managers on the performance review process and the appropriate feedback, language, and documentation they should use.
• Assessing and collaborating with management to address interpersonal and work-related issues, and consulting with supervisors and managers to identify suitable mediation approaches, such as coaching, skill programmes, etc.
• Collecting and evaluating input from all organisational levels regarding noteworthy accomplishments, areas for advancement, highlights, and concerns.

Qualification

• Minimum NQF7 or equivalent qualification in HR/HRD OR ETDP qualification

Experience

• Learning & Development/HRD & experience which provides the required skills, knowledge, and abilities for the role.
• Experience in L&D Project management, Organisational Design as well as Change Management.
• A minimum of 2 years’ experience as an OD specialist in a related industry.
• Minimum 2 year working knowledge of authoring tools (Articulate/Storyline)
• Experience in administering an LMS.

What will make you successful in this role?

• Ability to partner and collaborate with various stakeholders.
• Report drafting including using BI tool.
• High proficiency in MS Office

Knowledge and Skills

Personal Attributes

Core Competencies

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation