Product Owner

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Date: 09-Sep-2021

Location: Midrand, Gauteng, South Africa

Company: Sanlam Group

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. Category winners of the Mail & Guardian Top Companies Reputation Awards in 2014, as well as the Deloitte Best Company to Work For Survey 2011 and 2012 – were are passionate about our people. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

The development team is in search of a Product Owner who will work closely with business area heads, scrum product teams and other product owners to build, manage and deliver value to the business; which entails: taking responsibility for the product or project life-cycle from concept, customer research and design, release planning through to development, initial support, feedback and improvement.

This role will fall part of the CIO reporting line, reporting directly to the Projects Manager Delivery.

What will make you successful in this role?

  • A relevant tertiary qualification. Bachelors degree or similar
  • Accredited Agile methodology training advantageous
  • A minimum of 4-5 years working experience
  • Previous experience as part of an Agile software delivery team in any of the following roles: Product Owner, Business Analyst, System Analyst, Product Manager

Deliverables include, but will not be limited to

  • Partner with business subject matter experts (legal, compliance, actuarial, etc.)  users (Sales, Client Services, Claims and Broker Agents) and scrum product teams to elicit, define, clarify and prioritise business requirements.
  • Develop and articulate a vision from which a business case for product or process improvement ideas must be developed.
  • Define minimum viable products (MVP) for the release of new products, process improvements or projects, with clearly defined growth or value experiments that will be validated by the release. This will include possible direction changes based on the reasonably expected outcomes of the experiments.
  • Define objectives driven roadmaps, projects or process improvements in order to drive early and incremental return on investment.
  • Manage stakeholder expectations by: communicating roadmaps and requirements, negotiating and communicating priorities and timelines, managing change & providing necessary progress feedback.
  • Understand technical debt and risk expressed by the Scrum teams: ability to negotiate the priority of the technical debt with the teams with consideration for the release plan and the ability to articulate the decision to other stakeholders.

Competencies Required

  • Analytical and delivery focused
  • Ability to pay attention to detail
  • Excellent communication (spoken and written) and facilitation skills 
  • Presentable, assertive, team player with leadership qualities 
  • Ability to deal with, communicate and manage change
  • Experience working in an Agile environment


Candidate with the following additional skills/exposure will take preference


  • Exposure within the Sales area
  • Previous work in an Agile environment as a Product Owner, Product Manager, Business Analyst or Systems Analyst
  • Exposure to the insurance and/or financial industry

Knowledge and Skills

Business and IT Data Analysis
Business Requirements Definition
Quality assurance and testing
Impact analysis
IT governance and compliance

Personal Attributes

Interpersonal savvy - Contributing independently
Decision quality - Contributing independently
Plans and aligns - Contributing independently
Optimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing independently
Collaborates - Contributing independently
Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 


DEADLINE TO APPLY:  27 September 2021

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.