General Manager: MBIS KZN

Date: 10 Jun 2025

Location:

Umhlanga, KwaZulu Natal, ZA

Company: Sanlam Group

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what-ifs” of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

What will you do?

The successful candidate for this role will be responsible for managing all coastal regions in achieving set sales targets, coaching, motivating, and managing the performance of regional Managers.

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4
• Completed FAIS credits
• Management related qualification
• Regulatory Exam – RE 5

Minimum Experience

• Minimum 8 years face to face Sales experience
• Minimum 3 years in a regional manager role
• Solid understanding of Sales system and applicable processes that impact on the sales process

Deliverables include, but will not be limited to

• Responsible for recruitment, selection and placement of new recruits in regions
• Coaching of Regional Managers: Sales skills and product knowledge and development changes.
• Active participation and involvement with regards to new development and changes.
• Effectively manage daily operations
• Motivation of the Regional managers and IS Specialists
• Driving and achieving monthly sales targets
• Creating reports and submitting to Head of Business Insurance
• Managing MBIS and all relationships and aspects around it.

Essential Requirements

• Must be highly proficient in dealing with clients at all levels
• Written and verbal communication skills
• Attention to detail
• Supervisory skills
• Conflict handling and manage team dynamics
• Self-motivated, inspire others
• Motivation and desire to excel
• Problem solving skills and solution oriented
• Flexibility
• Ability to multi-task and cope with pressure
• Performance management experience
• Commitment to personal and team goals
• Professionalism
• Ability to apply business rules and processes
• Provide technical guidance to team members

Knowledge and Skills

Driving sales and profitability

Manage partnerships and communication

Strategic and Operational Call Centre control and reporting

Budgeting, expense management and audits

Management of employees

Personal Attributes

Builds effective teams - Contributing through others

Decision quality - Contributing through others

Directs work - Contributing through others

Business insight - Contributing through others

Core Competencies

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Collaborates - Contributing through others

Being resilient - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. DEADLINE TO APPLY: 17 June 2025

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.