Business Analyst

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Date: 10-Jun-2021

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?


Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?


Responsible for the analysis of small applications or part of a team on larger applications. Responsible for the systematic and methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes and the information they use.  Identifies and examines business needs and determines timely and effective solutions to business functions and processes.  Acts as a bridge between the business and the IT development team.  Documents the underlying business architecture and conducts feasibility studies, business cases, risk assessments, writes proposals, and creates functional requirements for new applications and major changes to existing applications made possible by information and communication technology.

What will make you successful in this role?


  • Identify and define business requirements for new business models/applications or changes to existing models/applications.
  • Produce Business Requirements Specifications (BRS) and prepare use case specifications / user stories supported by appropriate UML diagrams and identification of test conditions.
  • A key responsible on agile projects will be to define the features and stories along with grooming and the prioritization of the team backlog
  • Define and design changes to existing processes as required and ensure integration of changes into process environment.
  • Work with business owners, Business Consultants, users, Project Managers, Architects and other team members to define non-functional requirements (including metrics and performance goals) for the application.
  • Support Business Consultant on selected projects within the Business Design unit.
  • In agile projects assist with the preparation for PI Planning events and participate in PI Planning events
  • Participate in transitioning the requirements and use cases to Systems Analysts and Designers, and ensure a clear and complete understanding of the requirements.
  • Review test approach and test cases to ensure coverage of relevant business scenarios.
  • Participate in quality management reviews throughout the business change life cycle and systems development life cycle to ensure requirements are fulfilled.  On agile projects, this will include the acceptance of stories as done.
  • Participate in review of test results to ensure that business requirements have been met.
  • Be actively involved in limited testing if required on a particular project.

Minimum Requirements:



  • Grade 12.
  • Relevant Degree will be an advantage.
  • Accredited Business Analysis Diploma could be an advantage.
  • Relevant Agile certification could be an advantage.




  •  Knowledge of business and understanding of IT, and ability to converse in both domains.
  • Ability to articulate complex or technical concepts and issues in business terms.
  • Relationship development.
  • Sound knowledge of Object Oriented Analysis and Design, writing effective use cases and the application of the appropriate UML models for business analysis.
  • Sound knowledge of agile frameworks & methodology.
  • Knowledge of modelling tools e.g. Rational Software Modeller, Visio (UML stencils), Aris.
  • RPA knowledge could be an advantage.
  • Client journey mapping and Client Experience knowledge could be an advantage.




  • At least 2 years’ relevant experience within the Financial Services industry.
  • Exposure to analysis methodologies, process disciplines and SDLC methodologies.
  • At least 1-year’s relevant experience on Agile projects.



  • Good communication skills
  • Decision making
  • Analytical thinking
  • Work standards
  • Planning and organising
  • Treating customers fairly
  • Building and maintaining relationships
  • Team success
  • Learning orientation
  • Computer skills  (MS Word & MS Excel & MS PowerPoint)




Build a successful career with us


We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time


The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 


Closing date: 25 June 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.