Business Information Security Officer

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Date: 24-Nov-2021

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

What will you do?

The Business Information Security Officer (BISO) is responsible for identifying and assessing the Information Security requirements of the business. The BISO in conjunction with the Business CIO, is responsible for the establishment and maintenance of an Information Security Management System (ISMS) and ensure that the appropriate Information Security controls are implemented, maintained and aligned with the Group Governance requirements (i.e. Policies, Standards, Procedures and Guidelines and Cyber Resilience Framework). The BISO is responsible for Security Awareness, Information Risk Management and translating risks and the effect thereof to Lines of Business to ensure informed risk assessment. Other responsibilities include: Participation in Group Information Security bodies and initiatives, logical access management, incident response, vulnerability management, IT audit coordination, ensuring new systems adhere to security policy and Providing management assurance regarding the Cyber and Information Security posture of the Business.

What will make you successful in this role?

Establish and manage a Business Information Security Programme, effective participation in Group Information Security Programme (GISP) initiatives, Information Security Incident response and Cyber Crisis Management, Information Security Governance and assurance, Application (including cloud) and Infrastructure Security, and Cybersecurity Education, Training and Awareness.
The BISO will implement processes and controls as agreed with the CISO and the Business CIO. The BISO will be responsible for quality and cost effectiveness of delivery of information security services in the BU and will report on these metrics to the GISP.


  • Regular feedback to Business Manco on Group-wide information security issues.
  • The BISO must have an action plan to implement these initiatives in the Business .
  • The BISO will report to the GISP Manager on new initiatives, plans and progress which will be discussed at the Cyber Steering Committee.
  • Review and improve existing IT and Information Risk assessment, reporting and management practices.
  • Up to date and complete Business IT and Information Security Risk register.
  • Documented Security risk management action plan. This must include relative priorities of agreed actions; Ownership of the actions; Agree timelines.  Priorities will be aligned to Business and GISP priorities.
  • Up to date and complete Business Cloud register (if these services are used in the Business).
  • Review and respond to Policies, Standads, Procedures and Guidelines and Risk Acceptance requests within the agreed time.
  • Document processes and artefacts that prove that the relevant Governance and Assurance processes were implemented as designed.
  • Clear and timely communication to management and users regarding planned group awareness campaigns.
  • Risk assessment that identifies a requirement for additional awareness or targeted education, training and awareness interventions. 
  • Maintenance of Business/ Cluster and alignment with the Group annual security education, training and awareness plan.
  • Documented Logical Access review schedule for Line of Business Applications, review results, facilitate resolution, progress report on resolution of issues that were identified during the reviews.
  • Review and respond to audit findings related to application logical access and other Business specific Information Security findings. Ensure that the ratings are accurate.
  • Provide management comment to the audit observations/ findings, that is specific as far as actions and due dates are concerned.
  • Track and follow up on audit finding commitments.
  • Report all cyber security incidents, or information security incidents (including privacy related incidents) where the compromise was through technology to the SGT CSIRT.
  • Be contactable or provide alternative contact details for Cybersecurity incidents that are identified by the SGT CSIRT.
  • Ensure appropriate actions are taken when policy breaches are identified in the Business.
  • Assist by facilitating engagement and communication with key stakeholders in the Cluster during a major incident. 
  • Provide context on system and process criticality.
  • Produce Quarterly Group ISO Forum and GISP reports.
  • Provide input into requirements documents - ensure security roles; auditing; data protection (in transit and rest); monitoring etc. are defined in line with approved. Information Security policies and standards.
  • Ensure that Security 'gates' are a formal part of the SDLC/ Agile/ relevant solution development methodology. 
  • Interventions and role-players must be clearly specified.
  • Active participation in Sanlam sanctioned industry bodies (e.g. ISF Live, ISACA).
  • Timeous escalation of new, high or escalating risks.
  • Engage with application owners and Group Cyber Security Centre Operations Team to ensure that system vulnerabilities are addressed that were identified during Penetration tests, Red Team exercises or Vulnerability scans. Ensure that the Business CIO’s are aware of risk and actions required.
  • Facilitate workshops and risk documentation during Control Self Assessments, or Crown Jewel Risk Assessment processes.



  • Grade 12
  • Bachelor’s degree in Information Technology, Commerce, Science, or Social Science (preferable).
  • In force Information Security Certifications such as CISM, CISSP, CCSP, CISA, ISO 27000 Lead Implementer/ Auditor.

Experience and Knowledge

  • Experience in policy writing and reviews.    
  • Experience in agile/ relevant solution development methodologies.
  • Familiarity with security practices and standards in development like the security development life cycle (e.g. OWASP).
  • Understanding of the technical and application environment of the Cluster/ Business.
  • Experience in analysis and control design, strong written and verbal communication skills.
  • Knowledge of ISO27k, Cobit, ITIL, CIS and ISF best practices.
  • Knowledge of Information Risk Methodologies (ideally ISF IRAM2), threat modelling and Operational Risk management methodologies.
  • Knowledge of the key business processes, key stakeholders and have their contact details readily available.
  • Understanding of the risk management and governance structures within the Cluster.

Personal Attributes

Tech savvy - Contributing through others
Manages complexity - Contributing through others
Optimises work processes - Contributing through others
Communicates effectively - Contributing through others

Core Competencies

Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

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