SBI : Scrum Master

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Date: 10-Sep-2021

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?

The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

Role Description


You will lead our data warehouse teams that provide information to our Actuarial Reporting and Product. You will form part of the Actuarial Hub leadership team and be responsible for the Liability (LDW) and Asset Data Warehouses (ADW). You will play the role of scrum master to manage the budget and delivery of team members. You will also be responsible to mentor software developers, data analysts and testers.

What will you do?


Output/Core Tasks:


  • Ensure systems and processes across Liability and Asset Data Warehouses are operated efficiently and effectively and deliver against business needs
  • Ensure quality and cost-effective software development and maintenance of Data Warehouses across Mainframe (Cobol/DB2) and Cloudera/ SAP HANA applications
  • Prepare and manage costs budget for development and maintenance work for the portfolio.
  • Facilitate internal communication and effective collaboration to Actuarial Hub stakeholders
  • Be the point of contact for external communications (e.g. from customers or stakeholders)
  • Facilitates and supports all scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
  • Works with Squad, as well as internal and external stakeholders, to influence and drive decision making and support organizational project or product teams.Work closely with leadership to define product and establish product backlog. Owns delivery roadmap.
  • Ensure deliverables are up to quality standards in accordance with SBI and SGT processes and standards (i.e., architecture and security standards, project management and quality assurance methodologies etc.) at the end of each sprint
  • Acts as a leader who coaches and supports Agile teams assigned to mainly Business as Usual (BAU) work and to a lesser degree, important department initiatives and applicable portions of corporate projects and initiatives.
  • Gets team to a high performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques. 
  • Help build a productive environment where team members ‘own’ the product and enjoy working on it
  • Resolve conflicts and remove obstacles that occur
  • Help teams implement changes effectively

What will make you successful in this role?


Role Requirements:




  • An Appropriate IT Qualification (Diploma/Degree) will be a strong recommendation.
  • Knowledge of technology (existing & emerging) & its application in the insurance industry
  • Strong delivery and project management knowledge
  • Financial acumen in budgeting and management of IT costs to business unit/s
  • Excellent organizational and problem-solving abilities
  • Outstanding communication, facilitation, negotiation, and coaching skills
  • Knowledge of an agile framework or method (i.e. Scrum, Kanban), or understanding of software development life cycle models as well as in-depth knowledge of traditional project management principles and practices
  • Planning and problem solving with product management and delivery teams


Knowledge and Experience:

  • Bachelor's degree and 4 years of product or project development experience, or 3 years of project development experience on an Agile Team or an equivalent combination of education and work experience
  • Experience in Actuarial reporting processes
  • Experience in leading a team of software developers and analysts
  • Strong understanding of Data Warehouse, Data Pipelines and BI applications
  • Experience in managing services provided by 3rd party vendors
  • Experience in using collaboration and backlog grooming tools are required
  • Demonstrated experience facilitating meetings at multiple levels of an organization and an understanding of facilitation techniques



  • A proactive self-starter
  • Excellent written and oral communication skills 
  • A strategic mindset, 
  • Client focused 
  • Strong interpersonal skills and a passion for building new data services, offerings and solutions.
  • Attention to detail with self-discipline, 
  • Strong ownership and accountability
  • Takes initiative on work-related matters; proactively 
  • Ability to drive your ideas throughout the business, influencing others to understand the value in your opinions.

Personal Attributes

Optimises work processes - Contributing through others
Builds effective teams - Contributing through others
Decision quality - Contributing through others
Directs work - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others
Collaborates - Contributing through others
Being resilient - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 


Closing Date : 29 September 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.