Senior Fund Administrator

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Date: 22-Jun-2022

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

  • Managing all related functions and prioritizing of tasks for section 14, section 13B, section 27 and section 28 processes as well as recovering of income
  • Ensure optimal processes and controls to adhere to service level agreements (internal and external) 
  • Reporting – responsible for accurate and timeous management reporting as required (weekly/monthly) as well as updating of workflow reports
  • Ensure compliance and risk problems are identified and communicated to management
  • Understand and comply with relevant legislative requirements
  • Stakeholder engagement with various internal and external stakeholders
  • Responsible for investigate, resolve and respond to internal and external client queries using professional verbal and written communication
  • Investigate, resolve and respond to ad hoc operational requirements
  • Maintain relationships with internal departments and resolve and route queries effectively
  • Assist with system testing when necessary
  • Ensure accuracy of own work 
  • Ensure a good client (internal & external) experience
  • Performance management and appraisal of team members and addresses poor performance in team 
  • Managing of development plans and in-service training to team members

Qualifications and experience

  • Grade 12 (Matric)
  • At least 5 years’ experience within an Employee Benefits environment
  • 2 to 3 years’ experience in managing a team
  • Termination processes experience
  • A thorough understanding of the Pension Fund Act, Fund Rules and Income Tax Act
  • Computer literate with proven proficiency in MS Office (Word and Excel)

Behavioral competencies

  • Strong attention to detail and proactive attitude 
  • Challenge and persist to achieve targeted outcomes in a manner that sustains relationships and credibility
  • Strong ability to organize and prioritize
  • Ability to handle a diverse range of tasks simultaneously
  • Ability to execute
  • Team player and target /results driven
  • Excellent communication skills both written and verbal
  • Displays energy when performing tasks 
  • Excellent project and time management skills 
  • Demonstrates initiative
  • Ability to perform well under pressure and meet deadlines
  • Good interpersonal skills
  • Ability to collaborate and pull information together 

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

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