Snr Business Analyst

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Date: 03-Aug-2022

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?

Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to the Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.
We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving awesome things. We pride ourselves on helping our employees to realise their worth and live with confidence. 
 

Purpose of the role

The position requires a self-driven, proactive individual to support business in analysing impacts and requirements in response to regulatory changes, digital enhancements, workflow developments, and business process
improvements. The senior BA has years of deep practical experience in the role; with repeated practice performing business analysis in a variety of complex situations.

What will make you successful in this role

Qualifications and Experience

• 3-5 years experience in the same or similar role as a senior business analyst
• Minimum of 5 years IT Business Analysis experience at a senior level
• A minimum of 4 years experience in Employee Benefits
• Relevant Tertiary IT Qualification or Certificate/ Accredited Business Analysis Diploma Technical Competencies:
• Experience in Technical Writing
• Previous experience in the Employee Benefits industry is required
• Experience in communicating with clients and facilitating workshops
• Knowledge of business analysis and UAT test methodologies advantageous
• Understanding of IT environment and System Development Life Cycle (SDLC) advantageous 


Skills

• Analytical and a strong ability to organise and prioritise
• Takes responsibility and is accountable for the work done
• Excellent communication skills both written and verbal in English & Afrikaans
• Results focused and displays energy when performing tasks
• Solid project and time management skills
• Innovative and demonstrates initiative
• Ability to perform well under pressure
• Good interpersonal skills
• Ability to collaborate and pull information together
• Proactive and a team player
• Facilitation skills
• Client Service Orientation

What will you do?

Provide project level analysis by:

• Performing business and process analysis ensuring a thorough impact assessment within the assigned project solution.
• Assisting in the continuous development and improvement of the business analysis framework by ensuring effective processes and standards are applied.
• Assisting with SDLC processes, standards and improvements thereof.
• Delivering quality, integrated, comprehensive and detailed Business Requirement Specification documents.
• Define and design changes to existing processes as required and ensure integration of changes into process environment.


Analyse business or system problems and facilitate solution exploration by:

• Defining and designing changes to existing processes as required and ensuring integration of changes into the process environment.
• Participating in the solution design process and ensuring the integrity of the solution in accordance with the business requirements
• Providing assistance to solution delivery on implementation and training as well as post-implementation support to business
• Conceptualising, interpreting and documenting solutions for the business needs

 

Demonstrate up-to-date expertise in Information Systems and apply this to the development, execution and improvement of action plans by providing advice and guidance to others:


• Identify and communicate impacts, risks and issues timeously  key stakeholder management:
• Facilitate consensus on specifications where specifications are extracted from multiple departments/divisions (Facilitate JAD sessions)
• Work with business owners, specialists, SME’s, project managers, developers, architects and team members to define non-functional requirements (including metrics and performance goals) for the application and in delivering and supporting the solutions
• Participate in transitioning the requirements and use cases to Systems Analysts and Designers, and ensure a clear and complete understanding of the requirements.


Support and drive agile projects:

• By defining the features and stories along with grooming and the prioritization of the team backlog
• Assisting with the preparation and planning for PI Planning events Testing approach:
• Review test approach and create test cases to ensure coverage of relevant business scenarios.
• Define the success criteria for solution testing and participate in review of test results to ensure that business requirements have been met
• Be actively involved in limited testing if required on a particular project
Participate in quality management reviews throughout the business change life cycle and systems development life cycle to ensure requirements are fulfilled. On agile projects, this will include the acceptance of stories as done.

Knowledge and Skills

Complex systems process analysis
Business requirements
Business process mapping
IT governance, compliance and quality improvements
Technologies

Personal Attributes

Strategic mindset - Contributing strategically
Business insight - Contributing strategically
Balances stakeholders - Contributing strategically
Manages complexity - Contributing strategically

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing strategically
Customer focus - Contributing strategically
Drives results - Contributing strategically
Collaborates - Contributing strategically
Being resilient - Contributing strategically

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

Sanlam Corporate forms part of Sanlam Life and Savings Cluster which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to the Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow.
We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent. We do this through living our values of having the courage to be bold, care, collaboration and intolerance for mediocrity. We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving awesome things. We pride ourselves on helping our employees to realise their worth and live with confidence.