Head: Product Management

Apply now »

Date: 14-Oct-2021

Location: Tygervalley, Western Cape, South Africa

Company: Sanlam Group

Who are we?

Glacier by Sanlam brings together leading experts and respected financial services companies to meet clients’ investment needs.  We deliver focused investment services through specialist teams, partner with acclaimed financial intermediaries and pride ourselves on our superior products and solutions and high quality service. We offer a comprehensive range of investment solutions, designed to assist in the creation and preservation of wealth.  Our offering encompasses local investments, including fixed term investments and investments with guarantees, international investments, retirement saving solutions, and retirement income solutions. While each solution has its own distinct purpose, they all share the world-class quality and commitment that have come to distinguish Glacier.

What will you do?

Glacier by Sanlam is a product house in the Retail Affluent Cluster specifically in the middle and affluent market with the aim of being the leading provider of this business in South Africa. As Head of Product Management, the incumbent will be responsible for the Glacier strategy as a member of the Glacier Executive Committee, as well as the implementation of the business strategy within the Product Management division in conjunction with the broader organisation driven in alignment with the company culture.  

As a Product House in the Retail Affluent cluster, Glacier carries accountability for a large portion of the VNB and profit generated within the cluster.  Product Management will work on a strategic level to develop the vision and direction of the Product portfolio in line with the business strategy and priorities and drive its success as agreed by the Glacier CEO and Exco. The ideal candidate for this role will have Senior level experience in product management within financial services, ideally within the platform or life insurance industry. You will need to have experience of managing teams and have the enthusiasm and energy to drive the implementation of the business strategy in the division.

As a member of the Executive team and Head of Product Management will have responsibility for helping to set the strategic direction of Glacier, facilitating the development of new products, services, technologies that deliver consistent client experiences and outcomes, and collaborating across the organization to identify opportunities and enhancements that will competitively differentiate the offering over a multi-year timeframe. 

The successful candidate will be required, amongst other things, to focus on the different lines of business i.e. local LISP platform, international platforms and life investment solutions. The incumbent will further be expected to understand the actuarial world of pricing, VNB etc.


This role will report to the Chief Executive Officer. 
Internal environment: 
•    Culture 
•    Leadership 
•    Management 
•    Relationships 
•    Climate 
•    Transformation 
•    Organisational development and change 
•    Productivity and efficiency 
External environment: 
•    Economic and Investment climate 
•    Legislation  
•    Technology 
•    External competitors 
•    External markets 
•    Scarcity of skills 
•    External sourcing of candidates 
•    Client needs and preferences 

What will make you successful in this role?

•    Influence the Glacier business strategy and deliverables of the Exco team with insights from local and international trends and best practices.

•    Lead the strategic, operational, and tactical product planning and development to drive VNB growth of the Glacier product set.  

•    Formulate, implement, and maintain initiatives that provide VNB growth and increased sales productivity of the Glacier products.

•    Contribution to and support of the digital transformation of the business as part of the Sanlam Group strategy.
•    Effective people management which stimulates high performance and positive team morale.


Qualifications and experience 
•    Qualified Actuary (Fellow)
•    A post graduate business degree / MBA will be an added advantage
•    At least 10 years’ experience in pricing and product management of which 5 years should have been in a senior management / business unit EXCO level


Competencies and Attributes 
•    Cultivating innovation 
•    Drive results 
•    Collaboration 
•    Customer Focus 
•    Being resilient 
•    Influencer 
•    Relationship building 
•    Strategic leadership  
•    Conceptual flexibility 

Qualification and Experience

Degree with 10 years related experience.

Knowledge and Skills

Conduct client/market research
Specialist product support
Product enhancements
Product performance tracking and measurement
Management of employees

Personal Attributes

Business insight - Contributing strategically
Financial acumen - Contributing strategically
Organisational savvy - Contributing strategically
Manages complexity - Contributing strategically

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing strategically
Customer focus - Contributing strategically
Drives results - Contributing strategically
Collaborates - Contributing strategically
Being resilient - Contributing strategically

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Please submit your application via MyWorkSpace by 16 July 2021.

Our commitment to transformation

Should you not hear from us within 30 days after closing date, please assume that your application has been unsuccessful. 
Glacier is committed to excellence and striving towards Employment Equity. 

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.