Risk Administrator

What will you do?

The incumbent will be service orientated; have a high tendency towards pro-activity; concern for order and accuracy, be results-orientated and have excellent numerical abilities

What will make you successful in this role?

Verification of claim documents received
Payment of claims
Day to day client service
Processing of premiums
Resolve queries and report back to supervisor
Ensure that information passed on to personnel and clients is completely correct 
Must be adaptable in respect of the type of client 
Adaptable to continual changes
Must be adaptable irrespective of the type of client that vary from sophisticated to less sophisticated
Consolidate Risk Administration as a unit
Maintain effective quality control systems
Handle customer complaints
Maintain Asset Management (premiums) process
Rectification of PIG and give feedback to the supervisor
Resolve daily office queries
Oriented to acquire knowledge of all aspects of the job
Rectify GRP01 rejections and give feedback to the supervisor
Open communication with staff, management and stakeholders
Compile reports as requested by supervisor
Daily follow ups 

Qualification and Experience

Grade 12; Mathematics and Accounting as subjects
Solid Administration skills with a proven track
Certificate of Proficiency will be an added advantage

Knowledge and Skills

Excellent English (verbal & written) language skills; and/or additional local Namibian language will be a competitive advantage, etc.
MS Office (Word, Outlook, Excel & PowerPoint) and Company’s software.
Service orientation
Pro-activity/ Initiative
Concern for order and accuracy
Learning orientation
Result orientation
Numerical fluency

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation