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Business Analyst - Bellville, Cape Town

Date:  28 Mar 2025
Location: 

Bellville, Western Cape, ZA

Company:  Sanlam Group

Who are we?

Sanlam Corporate forms part of the Sanlam Group which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing an awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees. We tap into over 100 years of expertise to provide cost-effective Employee Benefits and Healthcare Solutions that enable financial confidence for our members. We enable our clients to make better retirement and risk decisions today through determined and passionate thought leadership and best-in-class people, innovative products and proven processes all designed to help people live a better life tomorrow. 

We believe in creating and cultivating a positive, energised working environment that gives every individual the opportunity to achieve success by embracing diversity and growing our talent.

What will you do?

If you are a talented Business Analyst you will join our dynamic team in Bellville, Cape Town. The position will give you exposure to the retirement, investment and group risk industry. You will report to the Platform Owner and work closely with the Lead Business Analyst in assisting the team in meeting their objectives in terms of business continuity while driving innovation and client centricity.

Key Responsibilities

  • Understand business requirements
  • Determine, map and document 'As-Is" processes and then define "To-Be" processes
  • Business engagements and work closely with all stakeholders across IT and business 
  • Ensure that the business needs are defined and that the most appropriate solution is selected and implemented
  • Works in an agile environment to determine and deliver epics, features and user stories
  • Maintains the agile backlogs accordingly
  • Defines business cases as required
  • Defines and executes test cases and facilitates business acceptance testing
  • Active member in delivery/agile sprint - Epic/Feature/user story articulation and delivery.
     

Qualifications and Experience

  • Relevant tertiary qualification in IT
  • Relevant Development Certifications: Agile and/or BA Certifications
  • 3-5 years hands-on business analysis experience 
  • Insurance industry experience required (preferably within an Employee Benefits environment
  • 2 years’ experience working in an agile environment
  • MS Office (Word, Excel, PowerPoint, Visio)
  • Scripting knowledge (advantageous)
  • Jira, Miro & Confluence (advantageous)
  • GhostDraft (advantageous)
     

Knowledge and Skills

  • Business and data analysis
  • Business requirements definitions
  • Quality assurance
  • Logical thinking
  • Attention to detail 
  • Problem solving
     

Core Competencies

  • Cultivates Innovation by creating new and better ways for the organisation to be successful
  • Client Focus - Building strong customer relationships and delivering customer-centric solutions
  • Drives Results - Consistently achieving results, even under tough circumstances
  • Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
  • Resilience - Rebounding from setbacks and adversity when facing difficult situations
     

Behavioural Competencies

  • Organisational Savvy – Maneuvering comfortably through complex policy, process and people related organizational dynamics.
  • Manages Complexity – Making sense of complex, high quantity and sometimes contradictory information to effectively solve problems.
  • Drives Engagement – Creating a climate where people are motivated to do their best to help the organisation achieve its objectives.
  • Business Insight – Applying knowledge of the business and marketplace to advance the organisation’s goals.
     

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

Apply now »