Business Analyst : SLS SanlamConnect Business Solutions (Bellville)

Date: 2 Apr 2025

Location:

Bellville, Western Cape, ZA

Company: Sanlam Group

Who are we?

Sanlam is dedicated to supporting, growing, and empowering clients with affordable, easy, and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meeting the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.

What will you do?

The role of the Business Analyst is to ensure the smooth and effective running of the Intermediary Support and Compliance business systems and applications, related processes, and integration points with other systems and applications. The role is also responsible to reduce and prevent any business risks associated with the use of systems and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested.

What will make you successful in this role?

Requirements Gathering & Documentation

Gather, analyse, and document business requirements (BRS) and translate them into technical specifications.
Ensure accuracy, completeness, and consistency in documentation using UML and BPMN.

Process & Business Solutions Optimization

Identify opportunities for business process improvements and optimized solutions.
Manage interdependencies across products, ensuring standardized technical demand and workflow alignment.

Stakeholder Collaboration & Communication

Engage with business and technical teams to prioritize business needs and facilitate decision-making.
Provide clear and concise reports on business analysis progress and insights.
Represent product owners in Agile ceremonies, including stand-ups and backlog prioritization.

Testing & Quality Assurance

Develop and manage test scenarios to ensure business requirements are met with accurate solutions.
Implement data quality checks and validation processes to ensure integrity across data pipelines.

Data & Reporting

Create and manage database structures, ensuring efficient data storage and organization for ETL processes.
Provide structured reports summarizing business analysis insights and findings.

Knowledge Management & Competency Development

Maintain and standardize business analysis documentation for easy access and distribution.
Mentor junior analysts, fostering a strong business analysis competency within the division.

Research & Innovation

Stay updated with emerging technologies, industry trends, and best practices to enhance business solutions.

Operational & Support Functions

Convert business support requests into trackable tasks and manage analyst capacity for support activities.
Ensure efficient time management, prioritization, and adaptability in a fast-paced environment.

Qualification and Experience

•   Relevant diploma or degree
•   Business Analyst qualification will be advantageous.
•   AWS knowledge/experience will be advantageous
•   At least 4-5 year’s work experience in the financial services industry
•   Knowledge of intermediary tools, especially Leads Management System will be advantageous.

Knowledge and Skills

•   MS: Office (Excel, Word, PP)
•   Sound financial services industry knowledge/context
•   Basic understanding of how systems integrate with one another
•   Sales processes in financial planning environment
•   A good understanding of the system development life cycle
•   Business/technical process mapping

Core Competencies

•   Being resilient
•   Collaborates
•   Cultivates Innovation
•   Customer Focus
•   Drives results

Personal Attributes

•   Effective at building partnerships
•   Analytical with an eye to enhance systems and processes
•   Comfortable having to collaborate with various role-players
•   Able to maintain performance under pressure
•   Action Orientated
•   Communicates Effectively
•   Self-Development

Turnaround time

• The closing date for applications is the 13th of April 2025.

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be
submitted after the closing date indicated.
The shortlisting process will only start once the application due date has been reached. The time taken to complete this
process will depend on how far you progress and the availability of managers.

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future –
your career, your personal development and of achieving great things. We pride ourselves in helping our employees to
realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate,
Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and
development.

The Sanlam Group is committed to transformation and embracing diversity, and our employment equity plan and targets
will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace
with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society
as well as people with disabilities.