Incubator Admin Support Assistant: RA SC (Bellville) (Temporary) (JG 06)

What will you do?

To provide comprehensive administrative, operational, and coordination support to the Uyanda Incubator, ensuring effective onboarding, vesting and training, payroll processing, reporting, and compliance support 

1. Recruitment and Contracting Support
•    Liaise between Uyanda talent acquisition administrator, Development Managers to coordinate recruitment activities, maintain detailed monthly records per candidate
•    Verify accuracy and completeness of contracts for newly appointed recruits linked to AP and BlueStar
•    Coordinate with Sanlam Enterprise office, internal support teams and external vendors key deliverables within the 12month development program
•    Monitor and track POE linked to trainee interventions and milestones outlined in co-operation contract with BlueStar AP and Sanlam supporting stakeholders 
2. Vesting, Training and Development Support
•    Provide administrative guidance and support to new recruits eg training plans and record keeping plans and supervision contracts.
•    Coordinate and schedule Development Manager field visits for vesting and training.
•    Maintain and update training progress with Development Manager feedback and 
•    Support tracking of advisor performance, productivity, and activities in line with Incubator requirements.
•    Liaise with Sanlam Academy and product line specialists to coordinate training, workshops and assessments.
•    Maintain detailed training and assessment records per candidate.
3. Payroll Administration Support
•    Coordinate with Finance, 3rd Party payroll vendor, Sanlam remuneration specialists’ operations during monthly payroll cut-off. Prepare and amend payroll reports for appointments and terminations
•    Investigate payroll discrepancies and support resolution with Development Managers.
•    Capture remuneration accurately and reconcile RAW Incubator, incentive, commission, and payroll schedule reports. Prepare payroll packs for management approval and submission to Finance.
•    Distribute monthly payslips and production/target reports to advisors and BlueStar Principals.
4. Sales and Operational Support
•    Support escalated client, claims, reimbursement, and policy queries.
•    Assist with arranging training interventions and Uyanda unit meetings.
•    Support communication of weekly and monthly production dashboards.
•    Manage orphan client service when advisors exit the program.
•    Provide internal systems, products, and process support to trainee advisors and managers.
5. Reporting and Data Management
•    Produce monthly advisor production and pipeline reports.
•    Maintain weekly activity trackers and policy reference registers.
•    Manage training and skills matrices and starter pack updates.
•    Compile graduation, resignation, and termination statistics.
•    Prepare reports for Uyanda and maintain SharePoint records.
6. Compliance and Content Manager Processing
•    Upload termination and resignation documentation to Content Manager following approvals.
•    Ensure system and access revocations for exiting advisors.
•    Assist with monitoring outstanding and omitted compliance documentation.

What will make you successful in this role?

Qualification & experience
•    Grade 12 or equivalent qualification 
•    A relevant tertiary qualification would be advantageous 
•    A minimum of 2 years relevant administrative experience within the financial services industry is preferred 
•    Knowledge and understanding of SanlamConnect advantageous

Knowledge and skills 
•    IT: Intermediate or Advanced
•    MS: Office (Excel, Word, PowerPoint, Outlook)
•    Basic knowledge of Payroll / Recruitment / Commission payment processes and procedures 

Personal qualities 
Attributes / Skills: 
•    Attention to detail, accuracy 
•    Good planning and organising skills 
•    Problem solver 
•    Able to work independently and plan/schedule work effectively
•    Good team player 
•    Good communicator and relationship builder 
•    Service and client centric  
•    Ability to multi task 

Personal qualities
•    Cultivates innovation
•    Client centricity 
•    Results driven 
•    Collaboration 
•    Flexibility and adaptability
•    Builds networks 
•    Business Insight
•    Communication
•    Decision Quality  
•    Treating customers fairly

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

•    The closing date for applications is 5 June 2026

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.  

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.  

Our aim is to help you build a successful career with us 

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development. 

Our commitment to transformation