Junior Business Analyst : SLS SanlamConnect (Bellville)
Bellville, Western Cape, ZA
Who are we?
SanlamConnect is dedicated to supporting, growing, and empowering clients with affordable, easy and suitable solutions, primarily through face-to-face intermediary channels, but also directly. We have approximately 2,000 tied advisers and 2,000 supporting independent brokers, all dedicated to meet the financial needs of our clients. Our vision: We aspire to be the best at building enduring relationships by connecting clients with Sanlam. We create sustainable value by attracting new clients, supporting ongoing client engagement, and providing adaptive solutions designed to answer life’s financial questions. ULTIMATELY, WE EMPOWER PEOPLE TO BE FINANCIALLY CONFIDENT, SECURE AND PROSPEROUS.
What will you do?
The role of the Business Analyst is to ensure the smooth and effective running the Intermediary Support and Compliance business systems and applications, related processes, and integration points with other systems and applications. The role is also responsible to reduce and prevent any business risks associated with the use of system and to manage and facilitate the resolution of system issues, as well as driving any enhancements that are identified or suggested.
What will make you successful in this role?
The role is responsible to:
• Process and define identified business requirements in collaboration with other Business Analyst colleagues through joint interaction with the Business and IT delivery teams
• Participate in the analyses & design of business processes and document these requirements and designs
• Collaborate with other Business Analysts to transition the requirements to systems analysts & designers, and ensure a clear & complete understanding of the requirements
• Participate in quality management reviews throughout the SDLC to ensure requirements are fulfilled
• Provide production incident support
• Facilitate User Acceptance Testing with all stakeholders, including end-users
• Facilitate Business Readiness Testing with end-users
Qualification and Experience
• Relevant diploma or degree
• Business Analyst qualification will be advantageous.
• AWS knowledge/experience will be advantageous
• At least 3 year’s work experience in the financial services industry
• Knowledge of intermediary tools, especially Leads Management System will be advantageous.
Knowledge and skills
• MS: Office (Excel, Word, PP)
• Sound financial services industry knowledge/context
• Basic understanding of how systems integrate with one another
• Sales processes in financial planning environment
• A good understanding of the system development life cycle
• Business/technical process mapping
Core Competencies
• Being resilient
• Collaborates
• Cultivates Innovation
• Customer Focus
• Drives results
Personal Attributes
• Effective at building partnerships
• Analytical with an eye to enhance systems and processes
• Comfortable having to collaborate with various role-players
• Able to maintain performance under pressure
• Action Orientated
• Communicates Effectively
• Self-Development
Turnaround time
The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.
Closing date: 14 February 2025
Build a successful career with us
We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development
Our commitment to transformation
The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.