Product Lead

Date: 14 Oct 2025

Location:

Bellville, Western Cape, ZA

Company: Sanlam Group

Who are we?

Sanlam Fintech is a newly established digital first business within the Sanlam Group on a mission to democratize financial advice and solutions for everyone across the African continent. We exist to pioneer inclusive financial confidence helping people build strong foundations to bridge the gap in generational wealth. Our culture us that of agility and constant deployment, we believe in learning fast, learning cheap and learning forward. Our aim is to provide a work environment where knowledge workers can accelerate the development of their ideas and bring innovation to market, at the same time provide compelling career and development proposition that will enable them to realize their dreams.

What will you do?

The Product Lead for Sanlam Group Loyalty & Rewards (supporting SLS) will manage the overall product and delivery streams within Sanlam Life & Savings (SLS), working closely with the product houses SRM, SRS, Glacier, Sanlam Connect, and Sanlam Corporate. The role focuses on developing and embedding the customer value proposition (CVP) into these product houses, ensuring seamless alignment of timelines, execution, and delivery management. You will own the end-to-end roadmap, coordinate across multiple stakeholders, and ensure that Loyalty & Rewards product is consistently integrated into SLS offerings as part of Sanlam’s broader digital and loyalty strategy.

What will make you successful in this role?

Product Strategy & CVP Development

Define and align CVP with SLS product houses (SRM, SRS, Glacier, Connect, Corporate).

Embed rewards and loyalty mechanisms into existing and new product offerings.

Balance customer acquisition, retention, and engagement objectives with SLS business goals.

Delivery & Execution

Manage the overall product and delivery roadmap across SLS, ensuring milestones are achieved.

Coordinate with Tech, Data, and Ops teams to deliver integrations and product rollouts.

Monitor dependencies across business units and proactively mitigate delivery risks.

Ensure the team backlog is visible, transparent, and prioritised, giving all stakeholders clarity on delivery commitments.

Help manage and remove impediments that block Tech, Design, and Product Owners, enabling them to deliver effectively on requirements from product houses.

Stakeholder & Partner Management

Serve as the key product interface between Sanlam Group Loyalty & Rewards and SLS product houses.

Facilitate ongoing alignment with SLS leadership and Sanlam FinTech.

Drive collaboration with marketing, legal, and compliance to ensure seamless delivery.

Governance & Compliance

Oversee delivery governance and ensure compliance with regulatory requirements.

Track delivery outcomes, report progress, and align with broader programme governance.

Qualification and Experience

Degree or Diploma and the required Certification with 8 to 10 years related experience.

Knowledge and Skills

Strong product management and delivery leadership experience in financial services.

Experience working with multiple product houses or business units.

Proven stakeholder management skills at senior and executive level.

Deep understanding of customer value propositions and rewards integration.

Personal Attributes

Balances stakeholders - Contributing through others

Directs work - Contributing through others

Manages complexity - Contributing through others

Plans and aligns - Contributing through others

Optimises work processes - Contributing through others

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.