Re-Run Junior Cloud Engineer

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Date: 22-Sep-2021

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?

The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability insurance, credit solutions, savings and investments, retirement and fiduciary services that can be accessed through various platforms.

What will you do?

As a Junior Cloud Engineer, you will provide technical support and build out services for a specific set of business IT customers who will consume these services as they build high-demand applications utilising  cloud technologies. You will be at the forefront of Cloud technologies with interactions with the full breadth of cloud services. Additionally a lot of value is placed on security competence during these interactions. 

As a member of a team you will be tasked with assisting in establishing a market leading cloud competency and will have the opportunities to learn from other but will also be required to support those same team members even if they are in different roles.

What will make you successful in this role?

Key Responsibilities

  • Learn and use latest technologies
  • Apply advanced troubleshooting techniques to provide unique solutions to our customers' individual needs
  • Interact with fellow technologists
  • Work directly with  architects to help reproduce and resolve customer issues while maintaining ownership of such issues
  • Leverage your extensive customer support experience to provide feedback to internal teams on how to improve our services
  • Drive customer communication during critical events


  • Grade 12
  • A Cloud Certification would be adventageous
  • Degree or Certificate in Computer Science desirable
  • At least 1 sysadmin experience in AWS, Azure and Vmware
  • 1 years experience in hybrid cloud networking implementations
  • At least 1 year Architecting cloud/hybrid solutions


  • Installation and/or Troubleshooting of:
  • OS Administration (Windows or Linux)
  • Database Administration (MySQL, Oracle, PostgreSQL, MSSQL)
  • Network Essentials (TCP/IP)
  • Fundamental Security knowledge
  • Cloud Architecture Fundamentals
  • Excellent oral and written communication skills
  • Strong customer focus
  • Excited about technology and eager to learn
  • Knowledge of Cloud Computing concepts
  • Experience with AWS and Azure
  • Self-starter
  • Experience with scripting/programming
  • Experience with deploying infrastructure as code (DevOps)
Knowledge and Skills
Computer installation and repairs
Reporting and Administration
Services Knowledge
Problem Tracking tool
Personal Attributes
Communicates effectively - Contributing dependently
Decision quality - Contributing dependently
Action orientated - Contributing dependently
Optimises work processes - Contributing dependently
Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its business clusters – Sanlam Personal Finance, Sanlam Emerging Markets, Sanlam Investments, Sanlam Corporate, Santam, Miway, as well as the Group Office – the group provides many opportunities for growth and development.

Core Competencies
Cultivates innovation - Contributing dependently
Customer focus - Contributing dependently
Drives results - Contributing dependently
Collaborates - Contributing dependently
Being resilient - Contributing dependently
Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.