Job Description
Sanlam Client Services Graduate Internship Programme (12 Months)
Posting Start Date:  14/10/2026
Job Location:  South Africa

Launch Your Career in Financial Services with Sanlam!


Sanlam is offering an exciting opportunity for motivated and unemployed young people to gain valuable hands-on experience in the financial services industry through a 12-month workplace learning programme.


Participants will receive structured training, mentorship, and practical exposure to call centre operations and policy administration while working within the Sanlam Client Services business unit. This programme is designed to equip participants with industry-relevant skills and valuable workplace experience in the financial services environment.


Successful candidates will assist with life assurance and investment-related enquiries and requests while contributing to the delivery of exceptional client service in line with business standards and customer expectations. The programme offers a unique opportunity to build technical knowledge, develop professional competencies, and establish a strong foundation for a career in the financial services sector.

 

What You Will Gain

 

  • 12 months of practical workplace experience
  • Structured training and ongoing mentorship
  • Exposure to call centre and policy administration functions
  • Experience in life assurance and investment administration
  • Development of customer service, communication, and professional skills
  • Valuable industry knowledge and work readiness experience
  • An opportunity to build a career within the financial services industry

Eligibility Requirements

 

Applicants Must:

 

  • Be a South African citizen.
  • Be between the ages of 18 and 35 years.
  • Be currently unemployed and available to commit to the full 12-month programme.
  • Possess strong verbal and written communication skills in English.
  • Have basic computer literacy, including knowledge of Microsoft Office applications.
  • Demonstrate strong interpersonal and customer service skills.
  • Show a willingness to learn and an interest in pursuing a career in the financial services industry.
  • Be able to work effectively in a team environment and adapt to a fast-paced service environment.
  • Have not previously participated in a similar learnership or internship programme, where applicable.

 

Preferred Qualifications and Attributes

 

  • A completed degree or a National Diploma in Business Administration, Finance, Commerce, or a related field.
  • Previous customer service or call centre experience will be beneficial but is not required.
  • Strong attention to detail, professionalism, and a commitment to delivering excellent client service.


If you are an ambitious, customer-focused individual looking to gain meaningful workplace experience and develop your career in financial services, we encourage you to apply.


Join Sanlam and take the first step towards a rewarding career in the financial services industry.

 

Turnaround time


The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

 

Closing Date: 28 October 2026

 

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.