Systems Analyst: Group GLCF: Bellville (JG10)

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Date: 14 May 2024

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?

Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the largest internationally active insurance groups in the world with a presence in 43 countries and has the biggest non-banking financial services footprint on the African continent.


The Group's five business clusters (Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz and Santam) house the Group's business operations. The Group Office provides strategic direction and support to the four clusters, assisting them in realising their strategies and meeting their business objectives. The Group Office is responsible for governance and for the Group's centralised functions, which include: Finance, Actuarial and Risk Management, Strategy, Human Resources, Market Development and Brand Sustainability.


Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

What will you do?

Perform the function of central system administrator and provide support to all business streams and clusters. Determines timely and effective solutions to business needs. Produces functional and technical specifications for Sanlam’s Compliance and Risk system CURA. Incumbent will form part of the Compliance and Risk teams and will provide support for both modules of the system. Responsible for the systematic and methodical investigation, analysis and documentation of system functions in terms of business functions and processes and the information they use.  Responsible for designing and implementing major changes to existing systems in consultation with the business owners and technical teams. Incumbent carries out business and systems analyses, design, system testing, security assessments, performance assessments, user interfaces and applies configuration changes. Delivering results with SGT and the vendor.

What will make you successful in this role?

  • Provide administrator support with regards to user access management, domain name/structural updates, data imports, methodology enhancements (screens, drop down options/master data changes, field names), workflow, dashboards, audit trails, system bugs and change requests.
  • Monitor all related system integrations/APIs/other impacted applications to ensure they are running as expected (Lexis Nexis, Legal Entity System, SharePoint, SSO)
  • Monitor all scheduled and ad hoc jobs to ensure they are running as expected.
  • Monitor, manage and report any issues relating to the system environments, for Prod, and Non-Prod environments. Ensure that these are kept in sync as far as possible. Monitoring and management of access to the various environments.
  • Constantly monitor to ensure the system’s multilingual functionality (English and French) and screens are kept in synch with all changes effected. 
  • Logs any identified bugs or system change requests with the vendor, works with the vendor and/or SGT to implement fixes.
  • Logs any identified authentication, infrastructure or database issues with SGT, works with SGT and/or vendor to implement fixes.
  • Responsible for analysis, research, recommendations, design and implementation of system enhancements and change requests. 
  • Responsible for feasibility assessment, impact assessment, requirements documentation for any change requests.  
  • Central Co-ordination, management and testing of all system changes in accordance with the Change/Release management process
  • Comprehensive documentation of Test Plans and coordination of testing effort. Document implementation plan and ensure successful implementation. Conduct post implementation review.  
  • Scope, create and test new reports and dashboard requests which are received from business and ensure that this is correctly delivered.
  • Assist with training of users and ensuring the related documentation is kept up to date.
  • Attend the quarterly CURA Risk Forum / Compliance Forum sessions to discuss and provide input into CURA related matters.

Qualification and Experience

  • Degree or Diploma and the required Certification with 6 to 8 years related experience.
  • Extensive knowledge and experience with setup and configuration of the CURA application Business Analysis experience or certification
  • Knowledge of Risk Management and Compliance Management frameworks and methodologies would be advantageous.

Knowledge and Skills

  • Technical specifications based on functional specifications.
  • Has good working knowledge and experience in technical specifications based on functional specifications.
  • Analysis and design of systems and components
  • Good working knowledge and experience in analysis and design of systems and components
  • System design and configuration bases on functional specifications.
  • Good working knowledge and experience in system design and configuration
  • Project Management
  • Good working project management of transformation and inclusive culture within the organization.

Personal Attributes

Interpersonal savvy - Contributing through others
Manages complexity - Contributing through others
Plans and aligns - Contributing through others
Optimises work processes - Contributing through others

Core Competencies

Being resilient - Contributing through others
Collaborates - Contributing through others
Cultivates innovation - Contributing through others
Customer focus - Contributing through others
Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.

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