Systems Analyst

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Date: 29-Sep-2021

Location: Bellville, Western Cape, South Africa

Company: Sanlam Group

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

As a member of the BI / Data Platform team, analyse, design and enable processes and solutions aimed at improving the ability of the delivery streams leveraging the data platform to deliver business value from data, orchestrating and automating the data analytics development and release pipeline to make it more flexible while maintaining a high level of quality.

This role enables change in the organisation by defining needs and recommending solutions that deliver value to stakeholders. The candidate will work in a platform enablement and delivery team, in an Agile environment with a specific focus on the Business Intelligence (BI) and/or Data domain.

What will make you successful in this role?


  • Systems and data analysis of business value stream and/or platform requirements.
  • Document and maintain the set of system, functional and/or technical requirements together with the associated rationale, effort, decisions, dependencies and assumptions.
  • Development of technical specifications for product and process requirements, including integration mapping.
  • Manage traceability between the system requirements and derived artifacts including system models to the relevant detail.
  • Creation of the needed system designs as required, including but not limited to logical system design, Logical Data Models, high level and /or conceptual solution designs, UI prototypes, end user and reports. 
  • Identification of potential risks/issues and give input to risk mitigation plan.
  • Scoping and estimation.
  • Ensure adequate tests are performed for all configuration and development tasks and ensure results are successful. Ensure testing yields an acceptable level of performance for the changes being delivered and the systems is not adversely affected.
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate.


Stakeholder Engagement

  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to validate business requirements.
  • Liaise and communicate the system requirements to the necessary audiences e.g. testers, developers, business analysts, infrastructure, production support, systems analyst (other areas of the business), etc.
  • Advise and enable platform and delivery workstreams data development and release pipeline.



  • Coaching and mentoring of junior analysts.
  • Participate and contribute to a development culture where information regarding successes, issues, trends and ideas are actively shared.
  • Provides problem solving assistance to other team members.
  • Coach and assist junior team members.



  • Defining and supporting the workspace process and technologies that others use to source, transform and manifest BI solutions.
  • Definition of, enablement and optimisation of effective data engineering and release processes, practices and tooling.
  • Enablement of a high-performance data analytics team that rapidly produces new analytics and flexibly responds to marketplace demands while maintaining impeccable quality.
  • Establishment and optimisation of environment and processes through which the delivery teams build the data products, including the monitoring of data pipelines and infrastructure as well as the governance of the data engineering practices.


Diploma/Bachelor Degree (Information Systems; Statistics; Data or Computer Science; Engineering) or equivalent (preferred but not essential)


2-5 years of experience in planning and management of business and/or system analysis activities through delivery
2-5 years of experience in a complex Data and or BI environment preferred
Ability to translate business requirements into non-technical terms
Strong stakeholder management experience
Experience in leading complex projects
Self-starter with the ability to work in a fast-paced, agile environment
Excellent interpersonal, influencing and decision-making skills
Excellent presentation and facilitation skills
Experience in agile development desired
Experience of working in the technology/ digital industry (or similar)
Business experience in financial services would be advantageous
Background and/or qualifications related to business and systems analysis preferred
Ability to translate business requirements into non-technical terms
Strong analytical-thinking and problem-solving abilities
Ability to collect, organize, analyze, and disseminate significant amounts of information 


Knowledge and Skills

Operating system software and hardware and utility software
Software installations and upgrades
Business requirements
Security management

Personal Attributes

Interpersonal savvy - Contributing independently
Decision quality - Contributing independently
Plans and aligns - Contributing independently
Optimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its four business clusters – Sanlam Life and Savings, Sanlam Investment Group, Sanlam Emerging Markets, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently
Customer focus - Contributing independently
Drives results - Contributing independently
Collaborates - Contributing independently
Being resilient - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Closing Date: 30 October 2021

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity.  This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.  The Group's Employment Equity plan and targets will be considered as part of the selection process.