Team Manager: REMS Training: RA SanlamConnect (Bellville) (JG 9/10)

What will you do?

This role is responsible for leading a team of training professionals within SanlamConnect: REMS
ensuring the delivery of high-quality, impactful learning solutions for both internal and external
stakeholders. 

The successful candidate will, amongst others, have the responsibility of formulating plans and
strategies for the implementation of training solutions that lead to the improvement of knowledge and
skills of internal and external stakeholders, resulting in the business achieving its strategic objectives.

What will make you successful in this role?

•    Lead and manage training delivery across operations, ensuring quality and consistency. 
•    Developing and implement training strategies aligned to business goals, operational priorities, and stakeholder needs. 
•    Design and manage training programmes, calendars, and learning solutions based on identified training needs. 
•    Drive innovation in training methods, including digital, remote, and technology-enabled learning. 
•    Measure training effectiveness and use feedback to support continuous improvement. 
•    Manage training budgets responsibly and encourage cost-conscious decision-making. 
•    Conduct performance reviews and support continuous professional development.
•    Promote collaboration and multi-skilling within the training team.
•    Build strong stakeholder relationships with business units, HR, compliance, product providers, team managers, team leaders and senior leaders. 
•    Use training to support behaviour change across REMS teams and field staff. 
•    Lead, coach, and develop the training team to build a high-performance, collaborative culture. 
•    Support performance management, professional development, multi-skilling, diversity, and inclusion within the team. 
•    Support change initiatives, responding to industry, legislative, and organisational changes. 
•    Promote adoption of new technologies to improve training effectiveness and future readiness.

Qualification & experience 
•    Matric and Diploma or Degree (NQF 6) in Education, Business, or related field.
•    ETDP Accreditation (Train-the-Trainer, Assessor, Moderator, Verifier)
•    Minimum 5 years in general insurance, with at least 3 years in a training or learning & development management role within Financial Services.
•    Experience in planning, facilitating, and evaluating training programmes.

Knowledge and skills 
•    Experience in stakeholder engagement and client relationship management
•    Solid understanding of performance management, coaching, and change management principles.
•    Strong business acumen with budgeting, resource planning, and continuous improvement capabilities.
•    Understanding of the SanlamConnect structure, REMS environment, and operational processes & Life
•    Assurance knowledge/SanlamConnect (advantageous).
•    Effective in conflict resolution, decision-making, and problem-solving
•    Strong planning, organisation, and budgeting skills
•    Proficiency in Microsoft Office (Word, Excel, PowerPoint) and training systems/tools
•    Understanding of digital learning platforms and technology-enabled training solutions
•    Distribution’s remuneration contracts, philosophy, models, policies and processes
•    Knowledge of tax legislation and labour legislation. 
•    Work terminology in SanlamConnect, REMS

Personal attributes 
•    Results-driven
•    Strong leadership and people management capability
•    High level of adaptability and resilience in a changing environment
•    Strong decision-making and problem-solving skills
•    Client-focused with strong relationship-building ability
•    Innovative and forward-thinking
•    Excellent communication and presentation skills

Core competencies
•    Communication 
•    Decision-Making 
•    Planning and Organising 
•    Adaptability 
•    Driving Performance 
•    Collaboration 
•    Change Management 
•    Innovation

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The closing date for applications is 21 July 2026

The recruiter reserves the right to withdraw the advertisement prior to the closing date or to allow further applications to be submitted after the closing date indicated.  

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.  

Our aim is to help you build a successful career with us 

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its business clusters – Life and Savings, Sanlam Emerging Markets, Sanlam Corporate, Sanlam Investment, Santam, as well as the Group Office – the group provides many opportunities for growth and development. 

Our commitment to transformation