Technical Specialist (InfoArchive)

Date: 19 Feb 2025

Location:

Bellville, Western Cape, ZA

Company: Sanlam Group

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

The candidate hired for this role will be tasked to manage and support the OpenText InfoArchive data archiving platform and processes for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different InfoArchive processes.

What will make you successful in this role?

Configure and support implementation solutions utilizing the OpenText InfoArchive platform
Work with integrated solutions using InfoArchive technologies
Technical experience working with PostgreSQL
Implement or install, upgrade and maintenance of 3rd party software solutions
Lead and assist with the creation of technical documentation and operating procedures supporting the build-out of client solutions on the InfoArchive platform
Task estimations and work allocation recommendations
Execution of disaster recovery processes and tests
Report on progress of technical tasks
Maintain, and enhance systems based on business requirements using approved technologies standards
Production support and standby duty
Transition knowledge to team colleagues

Qualification

Matric
Relevant IT qualification will be recommended

Experience

Minimum of 1 years’ experience working with InfoArchive
Development experience

Knowledge

Solutions development and design
Database skills
Knowledge of Enterprise Content Management technologies and processes
Ability to manage problems and liaise with relevant support areas to resolve the problem timeously
Completed InfoArchive training

Personal Attributes

Optimises work processes - Contributing independently

Plans and aligns - Contributing independently

Communicates effectively - Contributing independently

Cultivates innovation - Contributing independently

Nimble learning - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing independently

Collaborates - Contributing independently

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Drives results - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

The closing date is 28 February 2025.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.