Technical Specialist Document Generation

Date: 4 Nov 2025

Location:

Bellville, Western Cape, ZA

Company: Sanlam Group

Who are we?

Sanlam Group Technology is responsible for the provision of a digitally enabled technology service as a group COE, drive business and transformation and provide group-wide digital and data architecture. We operate the various technology platforms and shared services, ensure Cyber and Information Security resilience, and act as technology governance and risk orchestrator for technology across Sanlam.

What will you do?

The candidate hired for this role will be tasked to manage different document generation applications for various clients. The candidate will also be responsible for managing capacity, modifications, creating users, trouble shooting and general support functions in the different document generation platforms.

What will make you successful in this role?

Task estimations and work allocation recommendations
Impact analysis assessments
System application or performance benchmarking information
Implemented updates or releases of 3rd party packages
Execution of disaster recovery processes
Proof of concepts
Monitored progress of technical tasks
Operational procedures documentation
Testing – data conversion, performance, system, regression, integration
Production support and standby duty
Product evaluation

Qualification

Matric
Relevant IT degree or diploma
Application support for document generation suite or comparable software

Experience

Minimum of 1 years Document Management experience
Platform experience in OpenText Exstream and GhostDraft will be an advantage
MS .Net C# development experience is optional

Knowledge and skills

AWS Cloud knowledge
Database skills
Knowledge of current document management business processes
Ability to manage problems and liase with relevant infrastructure support areas to resolve the problem timeously
AWS Cloud knowledge

Personal Attributes

Decision quality - Contributing through others

Action orientated - Contributing independently

Collaborates - Contributing independently

Manages complexity - Contributing independently

Nimble learning - Contributing independently

Tech savvy - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Being resilient - Contributing through others

Collaborates - Contributing through others

Cultivates innovation - Contributing through others

Customer focus - Contributing through others

Drives results - Contributing through others

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.