GhostDraft Forms Developer

What will you do?

Job Purpose 

The GhostDraft Forms developer in the Front-office BAU team is mainly responsible to design, build and maintain static and dynamic, data-driven forms and documents, accessed by Glacier clients and intermediaries from the Glacier portal. This role requires proven hands-on experience building dynamic, data-driven forms independently. This role is based at the Glacier Head office in Cape Town (Hybrid/On-site as required).

Key Outcomes

The following outcomes will be expected to be achieved by the Forms Developer Front Office: 

Build & Design

• Translate business requirements into functional, user-friendly templates. 
• Collaborate with business analyst and stakeholders to refine requirements.
• Develop and maintain dynamic, pre-filled, reader-extended forms.
• Design templates from scratch or use existing form PDFs, templates and specifications as reference.
• Maintain a set format and layout standard across forms.

Data & Integration

• Configure data-driven prefill logic.
• Integrate forms with backend systems.
• Logic & Functionality
• Implement conditional logic and personalisation.
• Ensure validation and correct field behaviour.

Quality & Operations

• Troubleshoot and resolve document generation and formatting issues.
• Support continuous improvement of form design and performance.
• Support production stability through pro-active involvement in IT operations and post-implementation activities.
• Own the end-to-end lifecycle of forms, from design to production support.

Testing

• Conduct effective tests to verify successful form generation and functionality before handing over to test analyst, analysts and/or business users. 

Qualifications and Experience

• 3+ years’ experience in document automation / CCM tools
• Experience with GhostDraft or a similar platform, like AEM Workbench/Designer, OpenText Exstream or SmartCOMM.
• Experience creating interactive or reader-extended PDF forms.
• Bachelor’s degree in computer science, Information Systems, Software Engineering, or 
• Diploma in IT, Software Development. 
• GhostDraft certification
• Relevant experience may be considered in place of formal qualification.

Competencies

• Core Technical Skills 
• Building dynamic templates with conditional logic
• Data-driven document generation (pre-filled forms)
• JavaScript / scripting for template logic
• Data integration (APIs, JSON/XML)

Form-Specific Skills

• Ability to configure prefill fields.
• Validation rules
• Conditional sections. 

Advantageous 

• GhostDraft Studio experience
• GhostDraft Data Workbench experience and/or experience with GhostDraft Scripting Language
• Insurance / financial services exposure
• Experience designing and building compliance-driven documents.
• Experience with quotation or application form generation  
• AEM Workbench/Designer or React experience. 

Attributes

• Strong Diligence and quality  
• Analytical and structured problem-solving 
• Able to work independently with minimal supervision. 
• Effective collaboration with technical and business teams

What will make you successful in this role?

Qualification and Experience

Knowledge and Skills

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation