Senior HCBP & ER Lead: Coastal

What will you do?

You will play a central role in fostering positive employee and industrial relations across all regions. This includes setting expectations and providing strategic counsel on handling complex ER and IR issues such as dispute resolution and compliance with labor laws. 
You will be expected to guide regional leaders on best practices for handling grievances, workplace conflicts and disciplinary actions while adhering to local regulations and organizational policies. Your proactive approach to ER and IR matters will help mitigate risks and ensure a harmonious workplace environment.
In this role, you will leverage your deep understanding of labor laws and best practices to influence decision-making and drive consistent practices across the business. Your expertise will be crucial in managing change, aligning regional goals with corporate objectives and fostering an inclusive and equitable workplace culture.
 

What will make you successful in this role?

In this position, you will oversee a team of Human Capital Business Partners and offer expert guidance on ER and IR matters. You will drive the implementation of human capital strategies and policies, ensuring alignment with Sanlam’s overall goals and regulatory compliance. This role requires tactical-level decision-making to address complex challenges using existing frameworks, policies and guidelines.
Key expectations include being a trusted advisor to business units on all people-related matters and supporting talent acquisition, management and development. You will also ensure adherence to HC frameworks and guidelines and champion change and transformation initiatives across the business.
 

Key Deliverables

Business partnering:
•Act as a trusted liaison between business and human capital, by having a good understanding of the business and how it generates value for the various stakeholders and broad experience and understanding of human capital practices and disciplines, to provide sound advice to business and managers on how to drive engagement and performance of their people, leveraging of Sanlam’s people practices and policies.

Strategy execution:
•Support the Human Capital Strategy execution at business unit level, by contributing and monitoring the implementation of the HC plans.

Policy implementation:
•Keep abreast of all Human Capital policies and policy changes and ensure that business and employees are aware and have a good understanding of the Sanlam HC policies, driving and monitoring adherence to policies.

Talent acquisition and onboarding:
•Leverage Sanlam’s job architecture and talent acquisition frameworks and assessment tools to ensure business needs are met, in terms of skills, capabilities and fit.

Talent management:
•Facilitate the talent management and review processes, as well as career and performance management processes with business, in line with the defined frameworks and guidelines, to ensure that the processes are completed effectively and talent identification, classification and performance is done in adherence to Sanlam’s talent and performance frameworks.

ER & IR:
•Act as a primary point of contact for handling workplace conflicts, grievances, and disputes, ensuring timely and fair resolution while mitigating legal risks and maintaining positive employee relations.

Analytics and reporting:
•Provide data and insights to both business and Human Capital leadership and CoEs, by analyzing relevant data across the different HC processes and programmes, combined with an understanding of trends across the industry, market and global talent practices. 
•Compile reports that highlight any areas of concern or opportunities for improvement.
 

Qualifications and Experience

•Tertiary qualification with at least eight years of related experience.

•Over eight years of experience leading employee relations.

•Post-graduate qualifications are advantageous.

•Ability to navigate complex and sensitive ER & IR situations with composure, resilience and professionalism, maintaining confidentiality and impartiality while upholding ethical standards and organizational values.

•Sound experience in the Human Capital generalist roles in a corporate environment, preferably in insurance (high volume sales), including, but not limited to, talent acquisition, performance management, skills development, learning & development, and employee relations.

Knowledge and Skills

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation