Healthcare Consultant

About Sanlam Corporate

Sanlam Corporate forms part of the Sanlam Group which offers retail and corporate life insurance, health and investment products in South Africa. Our vision is to be the preferred partner to Corporate and Public Sector by providing awesome client experience and comprehensive solutions that enable the financial resilience and prosperity of those entities and their employees.

We believe in creating and cultivating a positive, diverse, energised working environment that gives every individual the opportunity to achieve success and deliver meaningful value

Overall purpose of the role

Offer innovative Health benefits solutions and services to Individual clients, Employer Groups and their employees. Ensure client satisfaction, retention and overall client expansion. Ensure the smooth running of an area and the daily activities of Consultants and Associate Consultants to deliver on the strategic direction of the team and Simeka Health.

Key Responsibilities

This position will have a key client and strategic focus.

• Ensure that portfolio of clients is adequately managed and serviced
• Assist members with problematic medical aid queries, membership activations and option selection
• Build client relationships and ensure client retention
• Ensure that the overall standard of agenda packs, minutes and consulting advice is maintained within the area of responsibility
• Attend and coordinate Employer Group HR and Management Meetings
• Provide monthly reporting via required reports on operating functions of allocated clients
• Ensure that standard procedures, practices and Client servicing are maintained and
• Adhere to risk awareness and the management of these risks with the assistance of Senior or Principal consultant
• Awareness of regulatory legislation and developments within the industry
• Obtain agreed new business targets

Qualification and Experience

• 3 year tertiary qualification or equivalent
• 3 - 5 years' related experience in the healthcare industry
• FAIS Accreditation (RE 5)
• Accreditation with Council of Medical Schemes is required

Personal Qualities

• Organisational savvy – maneuvering comfortably through complex policy, process and people related organizational dynamics
• Manages complexity – making sense of complex, high quantity and sometimes contradictory information to effectively solve problems
• Drives engagement – creating a climate where people are motivated to do their best to help the organisation achieve its objectives
• Business insight – applying knowledge of the business and marketplace to advance the organisation’s goals
• Displays care – showing care and consideration to our clients that extends beyond professionalism

Knowledge and Skills

• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Valid driver’s license and own vehicle

Core Competencies

• Cultivates innovation – creating new and better ways for the organisation to be successful
• Client focus – building strong customer relationships and delivering customer-centric solutions
• Drives results – consistently achieving results, even under tough circumstances
• Collaborates – building partnerships and working collaboratively with others to meet shared objectives
• Resilience – rebounding from setbacks and adversity when facing difficult situations

Our aim is to help you build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 13 July 2026

Our commitment to transformation

The Sanlam Group is committed to transformation and embracing diversity and our employment equity plan and targets will be considered as part of the recruitment process. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society as well as people with disabilities.