Business Analyst

What will you do?

Job Purpose 

As a Business Analyst, you will play a pivotal role as a problem solver and visionary, facilitating business change within an agile environment as part of the End-to-End Analysis Team. Your primary responsibilities will include collaboration with your customers and/or Business Change to define the “As is” process as well as the elicitation and clear & concise documentation of the requirements in Confluence. As the E2E Analyst team are responsible for projects, the expectation would be that all systems and process are considered when doing the elicitation. With the assistance of an SA, we expect high quality requirements and solutions that will always put the customer first. Additionally, you will deliver solutions that are future-oriented, efficient, and provide significant business value across all business and IT domains.

Key Outcomes

The Business Analyst will be expected to achieve the following outcomes:

• Understand Business Needs: Analyse and comprehend business requirements related to potential changes or transformations.
• Build Key Relationships: Foster positive connections with stakeholders, including business owners, product owners, development teams, trainers, and users.
• Advise on Best Outcomes: Serve as a trusted advisor, providing insights on optimal solutions for business problems or initiatives.
• Facilitate Workshops: Lead workshops, interviews, play back sessions and solution workshops to gather information and finalize requirements.
• Produce Models and Diagrams: Create models or pictures that will best indicate the work and areas that are impacted and what the outcome should look like. For instance, and Context diagram or a Rich picture of the end state.
• Implement Best Practices: Document and enforce best practices, standards, and guidelines.
• Consider Non-Functional Requirements: Address system characteristics such as security, performance, maintainability, scalability, usability, and reliability in product design.
• Present Future-Fit Solutions: Demonstrate solutions through walk-throughs and prototyping to analysts, project managers, architects, development teams, and testers, aiding in story estimations and prioritization.
• Implement and Test Solutions: Oversee the implementation, testing, and deployment of solutions.
• Support Business Transition: Assist in business transitions by transferring knowledge to users, trainers, and peers.
• Enhance Analysis Framework: Continuously research, develop, improve, and implement the analysis framework.
• Provide Regular Feedback: Offer consistent feedback to relevant stakeholders.
• Post-Implementation Support: Provide ongoing support to both business and IT post-implementation.
• Take Initiative and Innovate: Proactively explore new technologies and foster innovation to enhance solutions and processes.

Qualifications and Experience

• B.Com. B.Sc. in Information Technology or Informatics or any other formal qualification as a Business Analyst.
• 3 to 5 years of experience in Financial Services industry (LISP, Wealth, or Asset management experience advantageous)
• SQL experience would be advantageous.
• SCRUM and other Agile methodologies experience would be advantageous.
• Experience in Design Thinking principles would be advantageous.
• Experience in doing documentation in Confluence would be advantageous.
• Experience in SARS and or Tax would be advantageous.
• Experience in AML PDD would be advantageous.
  Experience in setting up client documentation would be advantageous.

Competencies

• Customer first mindset
• Cultivates innovation
• Inquisitive
• Collaborates
• Being resilient
• Drive results
• Excellent Communication skills (written and verbal)
• Analytical thinking and problem solving
• Information gathering
• Planning, prioritizing, and organizing
• Social intelligence
• Growth Mindset

Attributes

• Positive, enthusiastic can do attitude
• Honesty, integrity, and respect
• Digital-first mindset, literacy, and skills
• Ability to work independently
• Willingness to share knowledge and experience

What will make you successful in this role?

Qualification and Experience

Knowledge and Skills

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation