Business Systems Analyst: JG11

What will you do?

As a Business Systems Analyst, you will play a critical role as a problem solver and be the person who assists in defining and enabling business change in an agile environment. Your primary responsibility is to deliver solutions that are fit for purpose, that focus on efficiencies and that deliver business value. This role will be based at the Glacier Head Office in Cape Town.

Key outcomes

The following outcomes will be expected to be achieved by the Business Systems Analyst:

•    Performing detailed impact analysis including process, gap, and data analysis.
•    Facilitation of work-sessions, database design and solution workshops to gather information, elicit and finalize functional requirements as well as transfer knowledge.
•    Analyze how the business requirements will be met by introducing changes to the application/s or creating modern technology implementations.
•    Examine existing systems to identify areas for improvement and integration as part of the solution design, consider non-functional requirements that describe the characteristics of the system e.g., security, performance, maintainability, scalability, usability, and reliability of a product.
•    Ensure system designs are aligned with business goals & requirements and ensuring that requirements are accurate and complete.
•    Collaborate with developers and testers during sprints to ensure that system changes are implemented correctly, in an agile team within a scrum framework.
•    Presenting solutions in the form of walk-throughs to analysts, project managers, architects, development teams, developers, and testers to ensure understanding and assist delivery teams with story estimations and prioritization.
•    Produce fit-for-purpose specifications documenting the solution.
•    Produce data models, activity, component flow, functional decomposition and data flow diagrams using Enterprise Architect / Visio / Confluence.
•    Document and implementation, and guidelines to ensure that best solutions and designs are implemented and consistent with group architecture principals. 
•    Ensure that all stakeholders are engaged and kept up to date.
•    Post implementation support to business and IT.
•    Understanding business needs as they relate to a potential change or transformation
•    Acting as an advisor to the business on best outcomes for a particular business problem or initiative 
•    Facilitating group workshops and meetings 
•    Explaining technical jargon to non-technical/ business teams 
•    Gathering, identifying, and documenting business requirements
•     Simplifying requirements, so they are easily understood across the whole team
•    Building relationships with all key stakeholders, this includes business owners, product owners, development teams, trainers, and users 
•    Business process modelling and improving business processes across various business units, processes, and systems 
•    Implementing, testing, and deploying solutions to business problems (including facilitating and coordinating User Acceptance testing) 
•    Supporting business transition and helping to establish change (including transfer of knowledge to users, trainers, and peers)
•    Assist in the continuous development, improvement, and implementation of the analysis framework 

What will make you successful in this role?

Qualifications and experience
•    Matric / Grade 12
•    Bachelor’s degree in computer science, Information Systems, or a related field.
•    Minimum 5 years’ technical experience in Software delivery in Financial Services 
•    Experience in Business Analysis or similar role which shows Analysis capability

Technical Experience
•    Experience in design and support workflow solutions 
•    Strong relational database expertise 5+ years (SQL)
•    Experience in DB2 and SAP Hana beneficial
•    Experience with APIs 5+ years 
•    Knowledge of AWS and Snowflake
•    Exposure to C#, XML, JSON, SOA
•    Experience analyzing operational needs to design, automate, publish, test, monitor and report on business workflows in AzureDevOps
•    Experience in SQL stored procedures essential
•    Demonstrated knowledge of object-oriented analysis and design
•    Strong data analysis skills
•    Strong Application Design expertise
•    Exposure to SCRUM essential and other Agile methodologies.
•    Exposure to Domain Driven Design

Competencies

•    Problem-solving and analysis skills
•    Ability to perform well under pressure
•    Planning and organizing
•    Decision-making ability
•    Attention to detail

Attributes
•    Honesty, integrity, and respect
•    Positive, enthusiastic attitude
•    Professional work standards
•    Ability to motivate self and others

Knowledge and Skills

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation