Junior Service Consultant: Welwitschia Insurance Brokers (Windhoek)

Date: 5 Mar 2025

Location:

Windhoek, Khomas, NA

Company: Sanlam Group

Who are we?

Sanlam is a leading Financial Services Institution, which provides services in the fields of Individual Life Insurance, Group Life Insurance, Unit Trusts and Asset Management. To give substance to its objective to be fully-fledged Namibian Insurer, Sanlam is increasingly introducing greater financial and technical expertise.

What will you do?

Responsible for general client service and support on Personal Lines and Commercial Lines.

What will make you successful in this role?

National Unpaid Debit order and Cancellaitons
Cover notes Commercial and Personal Lines
Client Queries and Complaints
Endorsement instructions
Accounting in following up on premiums
Sending out of Renewal assistance where needed
Loading of New Business
Any other adhoc duties
Data Cleanup

Qualification and Experience

Grade 12 with NQF 4 Insurance Qualification
Minimum of 2 years of working experience in the Insurance industry

Knowledge and Skills

Interacting with People
Managing Tasks
Knowledge of Commercial products
Communication skills
Producing Output
Attention to detail
Meeting time frames

Personal Attributes

Communicates effectively - Contributing independently

Action orientated - Contributing independently

Situational adaptability - Contributing independently

Optimises work processes - Contributing independently

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing independently

Customer focus - Contributing independently

Collaborates - Contributing independently

Being resilient - Contributing independently

Drives results - Contributing independently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.

Our commitment to transformation

The Sanlam Group is commited to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are the key components to ensure a thriving and sustainable business in Namibia. The Group's Employment Equity plan and targets will be considered as part of the selection process.