Temporary Client Service Advisor

What will you do?

Provide support with call centre operations and deliver responsive, professional support by managing calls and email queries efficiently.

What will make you successful in this role?

Manage the call centre operations
Respond to emails in a timely and professional manner
Ensure data governance, including the clean-up of incorrectly captured data

Qualification and Experience

School leaving certificate
A tertiary qualification will be an added advantage
Prior experience in client service administration will be an advantage

Knowledge and Skills

Customer service orientation
Administrative skills
Knowledge of quality and compliance requirements
Ability to provide effective team support
Full proficiency in English (verbal and written); knowledge of an additional local Namibian language will be a competitive advantage
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Personal Attributes

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Core Competencies

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation