Administrative Assistant(JG10) - Bellville

What will you do?

A position has become available for an Administrative Assistant and will be based at Santam Direct at their Bellville offices.

What will make you successful in this role?

JOB DESCRIPTION

The main purpose of this position is to provide support of an administrative nature to the business. This will range from simple systems and activities to integrated business processes and may include administration, processing, and clerical duties.

KEY RESPONSIBILITIES

•  Provides administrative support duties with a nature of confidentiality to a department or group of professionals.
•  Prepare standard management information reports with relevant data to aid department decision-making.
•  Assist in the development of new processes, systems or procedures to meet the changing requirements of internal and/or external customers.
•  Conduct some financial reconciliation activities (if required). 
•  Monitor departmental budgets.
•  Co-ordinating domestic and international travel schedules and arrangements. 
•  Management of schedules, calendars and diaries of individuals or groups.
•  Management of procurement requests.
•  Preparation of meeting packs for departmental meetings.
•  Manage resources, make recommendations to utilise resources more efficiently and coach others on the best practices around resource utilisation.
•  Anticipates possible obstacles and interruptions and have alternative solutions prepared.

QUALIFICATIONS AND EXPERIENCE 

•  Grade 12 or relevant Tertiary Diploma (advantageous)
•  3 -5 years’ experience in the administration field

SKILLS

•  Ability to compile complex documents, develop templates, consolidate and compile reports.
•  Requires specialised knowledge required to complete complex tasks.
•  Familiarity with the relevant departmental and company procedures, policies and guidelines throughout the company as a whole.
•  Good written and oral language skills in order to articulate technical issues associated to the call centre.
•  Good interpersonal and supervisory skills and the ability to manage clerical work processes or a team.
•  Advanced understanding of departmental processes, systems and policies and procedures. 
•  Detailed understanding of the design of the system and application thereof in conjunction with legislation and other governance principles.
•  Requires detailed knowledge of specific business support processes, systems and procedures and ability to translate knowledge and experience into recommendations. 

COMPETENCIES

•  Analytical thinking 
•  Information seeking 
•  Drive for results
•  Organisational commitment 
•  Teamwork and cooperation
•  Customer service orientation

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

ABOUT THE COMPANY

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.

Our success is rooted in our passion for our clients and everything we do is centered on providing clients freedom from worry. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.