Commercial Underwriter

Job Opportunity

Santam’s Intermediated Business’ division currently has an exciting opportunity available for a Commercial Underwriter (COE), who will be based within the Commercial Contact Centre in Bellville or Parktown 

Job Description

Work in this job family stream is concerned with managing commercial risk by providing specialist technical underwriting advice. COE is a highly technical role with strong client focus. The key focus is on underwriting new and existing business to maintain profitability while also creating a platform to aid the growth process.

Principal Accountabilities

• Effective underwriting of complex risks (new business, renewals, adhoc)
• Identifying reinsurance and appropriate action
• Effective screening actions
• Providing quality and correct feedback on high level technical queries
• Working within higher level mandates
• Ownership of nonstandard commercial products
• Negotiating with internal and external clients 
• Building and maintaining relationships at various levels within the organisation including CCC, Distribution and HO underwriting
• Strong retention (profitability and growth) focus

Qualifications and Experience

• A minimum of 5 years underwriting experience within a shortterm Commercial insurance industry required. 
• Grade 12
• IISA professional membership (licentiate / associate)
• FAIS compliant: 120 credits on NQF level 5 (Commercial Lines)
• Proficiency in MS Word and Excel
• Regulatory Examination (RE)
• Extensive commercial shortterm insurance knowledge 
• A good understanding of contact centre processes, SLA’s and commercial quoting tools.
• Meet the required mandates to fulfil the role as described (May require further formal assessment)

Competencies

• Delivering results and meeting client expectations
• Ability to cope with conflicting demands and to prioritise tasks
• Ability to influence 
• Enterprising and commercial thinking
• Deciding and initiating action 
• Relating and networking
• Analysing
• Applying expertise and technology
• Achieving personal work goals and objectives
• Continuous professional development
• Researching
• Planning and organising
• Writing and reporting
• Following instructions and procedures

Skills

• Good communication and negotiation skills
• Strong client service orientation
• Strong analytical skills
• Ability to work under pressure
• Strong sense of selfmanagement
• Strong relationship building and network skills (internal and external parties)

Build a successful career with us

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping  our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. 

Our commitment to transformation

 At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the divisions Employment Equity targets.