Contracts Officer

What will you do?

Santam’s Group Sourcing: Procurement team has a position available for a Contracts Officer based in Tygervalley, Cape Town.

The role is responsible for implementing and maintaining procurement, service and supply contracts in line with the requirements of the relevant commodity objectives with the emphasis on contract maintenance and stakeholder management.  The Contracts Officer will be responsible for the sourcing, negotiation, awarding, administration, and overall management of contracts.  

What will make you successful in this role?

• Implementation and administration of supplier contracts within relevant structures to enable an optimum procurement environment.
• Assist the Sourcing Specialist or Procurement Manager with procurement related tasks. 
• Manage one or more commodities, commodity groups or portion of a commodity on their own (depending on ability, experience & training).
• Creation and maintenance of supplier agreements:
  • Draft the contract using standard wording/clauses.
  • Maintain contracts including all administration such as amendment of contracts using standard wording/clauses in terms of, supplier detail changes, price changes.
  • Ensure system updates occur with the relevant contract pricing terms & conditions (Business rules), and other criteria for internal and external users.
  • Ensure all ongoing changes to contracts are loaded to the system.
• Assist Sourcing Specialist / Procurement Manager with or be responsible for management of procurement commodities:
  • Analyse and determine commodities spend and if sufficient volume or other criteria exists, initiate the sourcing process. [Business Case Analysis]
  • Determine potential suppliers. [Market Scanning & Analysis]
  • Drafts request for proposal (RFP) using standard wording/clauses. [system based]
  • Issue and coordinate RFP process. [Initiation to completion]
  • Adjudicate on RFP responses to determine most suitable suppliers.
  • Test the market on a pre-determined cyclical basis by issuing further RFP documentation on existing contracted and new potential supply base whereby the full selection to contract process starts again.
  • Administrating diversity of supply base and monitoring direction of spend against agreed performance targets. 
  • Obtain required approval on supplier selection recommendation.
  • Negotiate and award contract to preferred suppliers based on “Value” decision (dependent on signing authority).
  • Manage and administrate supplier’s contract compliance in terms of Quality, Service and Price performance detail (roll up of transactional data from system and Santam Quality department).
  • Ensure all ongoing changes to contracts are loaded to the procurement system.

Qualification and Experience

• Matric/ Grade 12
• Procurement qualification [CIPS or studying towards a CIPS qualification] or other relevant Diploma or B. Comm Supply Chain Management. 
• Minimum 3 years’ experience in a procurement role. 

Skills

• Communication (Written and Verbal): Is able to communicate clearly, enthusiastically and in an articulate manner.  
• Interpersonal Skills: Building networks and good relations: Relates to people across organisational levels and boundaries, builds networks and profitable partnerships. Show understanding of needs; is attentive and responsive; show honesty and integrity in dealing with people.
• Issue resolution: The ability to identify issues and risks and implement the relevant mitigating actions.
• Vendor management: Manage supplier relationships, developing supplier programs, and identifying continuous improvement initiatives. Tracks supplier spend and provide feedback to necessary stakeholders.
• Delivering Results and Meeting Customer Expectations
• Stakeholder relationship management 
• Networking
• Analysing and ability to identify opportunity/ challenges

Core Competencies

About The Company

Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. 

Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We’re about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees. 

At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.