Actuarial System Specialist (JHB)

Role Purpose

This role exists to support the implementation of products, pricing models and underwriting rules into our policy administration system. The successful candidate will work with the underwriting and development teams to create and maintain the architecture supporting product, pricing and underwriting models. This position offers an exciting opportunity for someone looking to strengthen the link between product development, model building, rule setting and implementation.

Key Responsibilities

Understand the workings of the policy admin system
•    Gain an in-depth understanding of how the administration system handles quotes, sales, endorsements and claims.
•    Use this knowledge to recommend and implement system changes for the actuarial models and product features.

Implementation of pricing models, system enhancements and underwriting rules
•    Standardise the structure of rating algorithms used in all products of the business.
•    Assist the pricing team to implement models in a way that allows them to test and monitor their models.
•    Work with development team to implement underwriting rules.

Systems Reporting & Monitoring
•    Create reports that monitor the correct behavior of the system. 
•    Assist the reporting team with efficient queries to extract data.

Technical Development & Learning
•    Stay up to date with emerging actuarial modelling techniques to create future fit environment.
•    Participate in continuous learning and contribute to process improvements.

Stakeholder Collaboration
•    Assist in managing relationships between product, pricing, underwriting, reporting and development teams by keeping up to date with current and upcoming projects.
•    Anticipate knock-on effects of changes made by the actuarial and development teams to enable proactive planning.  

Qualifications and Experience

•    Bachelor’s degree in Actuarial Science or similar
•    Good programming skills, particularly in SQL, is a mandatory requirement.
•    Exposure to pricing models used in short term insurance will be advantageous.

Software and Technical Tools

•    SQL (SQL Server and/or Oracle) – required
•    TIA knowledge – advantageous

About the company

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions - including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!