Financial Data Analyst

CAREER OPPORTUNITY

This career opportunity is available at Santam Claims Finance & Reporting for the Finance Data Analyst role based at Hill on Empire, Parktown

WHAT WILL YOU DO?

The successful candidate will be responsible for the business insights approach and works with decision makers, information managers and external service providers to continually engage in business development

The Finance Data Analyst role will sit within the Claims Finance team and play a key role in supporting claims leadership through financial data analysis, insights, and reporting. This role focuses on translating claims and financial data into actionable insights, enabling better decision-making.

WHAT WILL MAKE YOU SUCCESSFUL IN THE ROLE?

•    Analyse claims financial data (e.g., ACPC, ARC, claims cost drivers, to identify trends, risks, and opportunities
•    Support Claims and Finance teams with data-driven insights for business reviews, forecasting, and planning
•    Develop and maintain reports, dashboards, and management packs tailored for Claims leadership and Exco
•    Provide variance analysis and commentary on claims spend and key cost drivers
•    Support analysis of internal vs external assessor performance and cost efficiency
•    Identify data gaps and inconsistencies, and propose improvements to enhance data quality and reporting accuracy
•    Translate complex data into clear, visual insights for stakeholders
•    Partner with Claims stakeholders to better understand operational drivers behind financial performance
•    Contribute to finance initiatives, including automation, reporting enhancements, and continuous improvement
•    Support governance and reporting requirements within Claims Finance

QUALIFICATIONS AND EXPERIENCE

•    Grade 12 (Matric).
•    Relevant tertiary qualification in Finance, Data Analytics, Statistics, or similar
•    4 - 7 years’ experience in financial analysis, business analytics, or data analysis
•    Experience within insurance or claims environment (highly advantageous)

SKILLS & COMPETENCIES

•    Advanced Excel (non-negotiable)
•    Experience with data visualisation tools (e.g., Power BI, Tableau,Qliksense)
•    Strong data handling and reporting capability
•    Ability to work with large, complex datasets

KNOWLEDGE

•    Experience within insurance or claims environment (highly advantageous)
•    Strong understanding of financial metrics and reporting
•    Strong understanding of data analysis and interpretation
•    Understanding of claims processes and cost drivers (preferred)

PERSONAL ATTRIBUTES

•    Driving Strategy
•    Commercial Orientation
•    Client Focus
•    Decision Making
•    Enabling Innovation
•    Change Leadership

WHO ARE WE

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, andexpanding company, we are committed to transformation and growth. While our headquarters are in SouthAfrica, we are rapidly extending our presence into emerging markets across Africa and Asia.
With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialistbusiness owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitmentto Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clientscan focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe thefreedom to seize every day is worth protecting.
People drive our business, and we are committed to attracting the best talent, whether for permanent roles orshort-term opportunities.
Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourageapplications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.
Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance.This is Freedom!