Risk Manager: Specialist Solutions

The role

Santam is seeking an experienced Risk Manager to join our Johannesburg based team on a permanent basis.

The Risk Manager will support the Head of ERM to monitor the overall risk profile of Santam Specialist Solutions, by enabling the identification of emerging risks in daily operation of the business. This will be achieved by providing oversight in the form of frameworks, policies, tools, and techniques to support appropriate risk management and control in the first line. Appropriate challenge is required to ensure that management has implemented the control framework appropriately, and that it operates effectively.

What will you do?

Assist Santam Specialist Solutions business units in embedding a risk management process to identify, mitigate, monitor, report and escalate key strategic and operational risks within the parameters of the Boards risk appetite.

What will make you successful in this role?

•Support the Head of ERM in monitoring Santam Specialist Solutions’s risk profile to ensure that key risks are managed, relevant action taken and adequate controls have been implemented by management.
•Overall coordination and aggregation of all key risks within Santam Specialist Solutions for Risk Committee reporting purposes in order to provide a summary and overview of Santam Specialist Solutions’s key risks
•Analyse risk, control, and business data to identify areas suitable for continuous monitoring and early warning indicators, supporting the proactive management of risks and timely escalation of emerging issues.
•Obtain a good understanding of the external and internal business environment, including strategic and operational goals in order to evaluate and identify any new and emerging risks
•Obtain and aggregate loss events occurring throughout the Santam group.
•Strong underwriting experience within the short-term insurance industry, with the ability to assess underwriting risks and provide meaningful challenge and insight on risk exposures.

Qualification and experience

•Completed degree in Business and/or Risk Management 
•5 years Risk Management experience

•Audit experience will be an advantage

•Underwriting experience in short term insurance will be an advantage

Skills

•Advanced computer skills (Proficiency in MS Excel, MS Word, and MS PowerPoint)
•Strong presentation and facilitation skills
•Excellent relationship-building skills at all levels of management
•Analytical skills, numerical/statistical skills
•Evaluation and data collection skills
•Excellent Written Communication
•Negotiating and influencing
•Strategic thinking

Competencies

•Client Centric 
•Resilience
•Results driven
•Cultivate Innovation
•Collaborates
•Sound Decision making
•Risk Management
•Reporting and Administration
•Quality, compliance and accreditation
•Business Processes

Who are we

Santam is South Africa’s leading general insurer, with a market share of approximately 24% and over 108 years of industry expertise. We provide a comprehensive range of general insurance products and services to individual, commercial and corporate clients across South Africa, Namibia and selected emerging markets through a network of intermediaries, direct channels and strategic partnerships. Our diverse portfolio includes motor, property, liability, engineering, agricultural, guest house, tourism, leisure and entertainment, and reinsurance solutions. We also offer specialised agricultural insurance products, including crop, asset and weather insurance, as well as claims, brokerage and SOS services. Serving more than one million policyholders, our client base ranges from individuals to commercial enterprises, specialist business owners and institutions. Headquartered in Cape Town, South Africa, Santam was founded in 1918 and listed on the JSE in 1964. The Group also holds secondary listings on the Namibian Stock Exchange and A2X Markets Exchange and is a subsidiary of the Sanlam Group, one of Africa’s largest financial services organisations.Santam Syndicate 1918 is a wholly owned and capitalised entity of Santam, established as a key component of Santam’s international growth strategy. Based in London, the syndicate plays a strategic role in expanding and strengthening Santam’s global footprint through access to London market expertise, distribution networks, and Lloyd’s worldwide insurance and reinsurance licences. Managed and operated from London, Santam Syndicate 1918 is led by a highly experienced leadership team committed to underwriting excellence, disciplined decision-making, and operational accountability. We foster a collaborative and inclusive culture where underwriting, claims, actuarial and other specialist teams work closely together to deliver superior underwriting performance, sustainable growth, and exceptional outcomes for our clients and partners.