Senior Underwriter

CAREER OPPORTUNITY

This career opportunity is available at Santam for a Senior Underwriter in the Echelon High Net Worth department and the successful incumbent will be based in Illovo, Sandton.

WHAT WILL MAKE YOU SUCCESSFUL IN THIS ROLE?

• Underwrites policies according to the underwriting guidelines
• Conduct risk assessments and decide to accept or decline risk
• Rate policies in keeping with underwriting guidelines
• General enquiries such as but not limited to cover, products, processes etc.
• New business, renewals, endorsements and quotes
• Request, obtain and/or provide brokers with all required information and/or documents
• Analyse client's portfolio
• Apply effective renewal terms and corrective action on completed or unprofitable policies
• File all relevant documentation electronically
• Cancellations (Follow retention processes)
• Refunds and Raise invoices
• Adhere to company mandates
• Participate and contribute in ad hoc projects
• Report any suspected fraud , misrepresentation and/or dishonesty
• Keep accurate record of own activities

QUALIFICATIONS AND EXPERIENCE

Matric (Grade 12)
FAIS compliant
NQF Level 4 qualification in Short-Term Insurance
Regulatory Examination Level 5 (RE5)
Minimum of 1 year administrative experience
At least 2 years’ experience in personal lines underwriting

KNOWLEDGE AND SKILLS

Strong administrative skills
Attention to detail
Excellent communication skills

PERSONAL ATTRIBUTES

Friendly disposition
Team player

WHO WE ARE:

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia.

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions—including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting.

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities. 

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive. 

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!