Administrative Assistant

Career Opportunity

Santam Namibia is seeking a highly organized, self-motivated, and proactive Administrative Assistant who will based in Windhoek Namibia, to join our dynamic team. This pivotal role provides comprehensive administrative support to the Chief Executive and Executive Leadership Team, ensuring the efficient functioning of daily office operations.

What will you do?

As an Administrative Assistant, you will play a key role in supporting the executive team with a variety of administrative and logistical tasks. You will be responsible for managing schedules, coordinating meetings, liaising with stakeholders, and maintaining seamless office operations.

What will make you successful in this role?

The candidate will be expected to perform (but not limited to) the following duties:

• Provide comprehensive administrative support to the Chief Executive and executive team, including calendar management, meeting scheduling, and appointment coordination.
• Proactively manage the Chief Executive's diary to optimize time allocation in line with business priorities.
• Organize travel arrangements (local and international), including flights, visas, accommodations, and ground transportation.
• Function organizing and management, such as strategic sessions and various team events, including venue hire and all logistical aspects and catering associated with such events.
• Serve as the primary liaison between the executive team and external business partners, ensuring seamless communication.
• Oversee fleet management and facilities, including maintenance coordination and service scheduling.
• Manage the procurement and distribution of promotional items to support business initiatives.
• Coordinate internal and external meetings, events, and conferences, handling logistics, invitations, and correspondence.
• Foster collaborative relationships with internal and external stakeholders through effective and open communication.
• Perform general administrative tasks, including office management and answering calls in a professional manner.
• Manage and prioritize ad hoc queries and correspondence, escalating issues when necessary and ensuring timely resolution.
• Uphold a professional image at all times, reflecting the company's values and brand.
• Demonstrate sound judgment in prioritizing tasks and resolving issues to maintain operational efficiency.

Qualifications and Experience

• Minimum of 22 points in Grade 11 (new curriculum) or 12 (old curriculum).
• Bachelor’s degree in business administration, Office Administration, or related field.
• Minimum of 3 years' proven experience as an Administrative Assistant, Executive Assistant, or similar role.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant tools.
• Ability to handle sensitive information with discretion and confidentiality.

Foreign qualifications must be submitted with an evaluation report from the Namibia Qualification Authority (NQA).

Skills and Competencies

• Excellent verbal and written communication skills in English, with a strong client service orientation.
• Exceptional interpersonal and networking abilities to build collaborative relationships.
• Effective multitasking, time management, and organizational skills with the ability to prioritize tasks and adapt to changing priorities.
• Proven problem-solving skills with meticulous attention to detail.
• Ability to work independently, under pressure, and maintain discretion and confidentiality.
• Proactive mindset with a collaborative team spirit.

Personal Attributes

• Professional demeanor and positive attitude.
• High level of integrity and ethical standards.
• Collaborative team player.
• Strong sense of accountability and ownership.
• Flexible and adaptable to business needs.

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. 

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions, including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. 

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.  

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!