Business Development Officer

Career Opportunity

Santam Namibia is looking for an ambitious and energetic Business Development Officer who will be based in Windhoek, Namibia. The aim of this position is to drive sustainable financial growth through business development opportunities including Intermediary, Direct and Referral Partners while forging strong relationships with clients.

What will make you successful in this role?

The candidate will be expected to perform (but not limited to) the following duties:

• Responsible for the relationships with Intermediaries, Referral, and other Business Partners;
• Conduct research to identify new markets and customer needs;
• Ability to think strategically and create new opportunities, as well as the operational understanding to ensure delivery on those opportunities to the benefit of the wider Santam Namibia business;
• Set and drive a high-performance culture;
• Build strategic and operational alliances with business units within Santam Namibia and the wider Group;
• Keep all stakeholders abreast of legislative changes by Regulatory bodies and the opportunities they may bring in the Partner space for Santam Namibia;
• Build long-term relationships with new and existing customers.

Qualifications and Experince

• Minimum of 22 points in Grade 11 (new curriculum) or 12 (old curriculum);
• Degree in Finance, Engineering, Economics, Business or Commerce;
• Minimum 3 years’ experience at a Middle Management level in a Business Development and/or Sales related role;
• Experience in a Direct Environment will be preferential;
• Experience in management of relationships with Referral Partners;
• Ability to communicate effectively in both Afrikaans and English.

Foreign qualifications must be submitted with an evaluation report from the Namibia Qualification Authority (NQA).

Training and Development Pathway

Santam Namibia offers a structured 18–24 month internship and grooming programme designed to equip the successful candidate with the technical, operational, and relationship management capabilities required for this role. During this period, the incumbent will work under guidance and supervision before transitioning to operate independently.

Knowledge and Skills

• Proven business acumen and experience;
• Understanding of financial statements, ratios and key indicators are essential;
• Success in working with cross-functional groups both internal and external to the organization;
• Strategic planning and execution;
• Innovative and forward thinking;
• Excellent communication, negotiation, and presentation skills;
• Analytical and numeric skills inclusive of Financial Management, Accounting and Reporting;
• Building networks and excellent relationship management skills;
• context and bigger picture.

Personal Attributes

• Drives results;
• Deciding and initiating action;
• Leading and supervising;
• Collaborates;
• Client focus;
• Flexibility and adaptability;
• Cultivates innovation;
• Strategic decision making;
• Analytical thinking;
• Influencing/ gaining commitment;
• Business acumen;
• Coaching and development.

Our commitment to transformation

Santam is the market leader in the general insurance industry in Southern Africa. As a large, diversified, and expanding company, we are committed to transformation and growth. While our headquarters are in South Africa, we are rapidly extending our presence into emerging markets across Africa and Asia. 

With a client base of over 1 million policyholders, Santam serves individuals, commercial enterprises, specialist business owners, and institutions, including 80 of the Top 100 companies listed on the JSE. Our commitment to Insurance, Good and Proper goes beyond just providing cover—we offer peace of mind, ensuring our clients can focus on living in the moment, not worrying about the unexpected. Because at Santam, we believe the freedom to seize every day is worth protecting. 

People drive our business, and we are committed to attracting the best talent, whether for permanent roles or short-term opportunities.

Santam is committed to diversity, inclusion, and belonging. As an equal opportunity employer, we encourage applications from candidates of all backgrounds, including persons with disabilities. We are dedicated to neuro-inclusivity and fostering a workplace where everyone can thrive.  

Take the next step in your career—apply now and be part of a company that’s shaping the future of insurance. This is Freedom!